Avaya 31861X Exam Details & Actual Exam Questions

  • Exam Code/Number: 31861X
  • Exam Name/Title: Avaya OneCloud™ UCaaS Design Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya-Certification
  • Exam Questions: 61
  • Updated On: Sep,09 2026

Avaya OneCloud™ UCaaS Design Certified Exam Questions

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Avaya 31861X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya OneCloud™ UCaaS Design Certified Exam 31861X
Exam Number:31861X
Exam Format:Multiple choice, Scenario-based questions
Available Languages:English
Sample Questions:Avaya 31861X Sample Questions
Exam Way:Online proctored or test center delivery (commonly via Pearson VUE)

Avaya 31861X Exam Syllabus Topics:

SectionObjectives
Security and Identity Management- Secure UCaaS deployment
  • 1. Authentication and access control
    • 2. Encryption and secure signaling/media transport
      Avaya OneCloud UCaaS Architecture- Core platform components and services
      • 1. Core architecture and service layers
        • 2. OneCloud UCaaS deployment models
          SIP and VoIP Fundamentals- Voice over IP protocols
          • 1. Media handling and codecs
            • 2. SIP call flows and signaling basics
              Migration and Integration- Enterprise transition to UCaaS
              • 1. Legacy PBX migration strategies
                • 2. Integration with CRM and enterprise applications
                  Solution Design Principles- Customer requirements analysis
                  • 1. Scalability and availability considerations
                    • 2. Designing UCaaS solutions based on business needs
                      Network and QoS Design- Enterprise network considerations
                      • 1. QoS policies for voice and video traffic
                        • 2. Latency, jitter, and packet loss management


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