Avaya 33140X Exam Details & Actual Exam Questions

  • Exam Code/Number: 33140X
  • Exam Name/Title: Avaya Experience Portal with POM Support Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS
  • Exam Questions: 145
  • Updated On: Sep,15 2026
  • Certification Level: Professional

Avaya Experience Portal with POM Support Certified Exam Questions

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Avaya 33140X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Experience Portal with POM Support Certified Exam
Exam Number:33140X
Exam Format:Multiple Choice
Related Certifications:ACSS-3305 Avaya Experience Portal with Proactive Outreach Manager
Available Languages:English
Sample Questions:Avaya 33140X Sample Questions
Exam Way:Pearson VUE testing center or online proctored exam
Pre Condition:Recommended knowledge of Avaya Experience Portal and Proactive Outreach Manager solutions.
Official Syllabus URL:https://www.avaya-learning.com/lms/_assets/news/Updated_Avaya_Aura_Experience_Portal_with_Proactive_Outreach_Manager_Curricula_and_Exam%28ACSS-3305%29.pdf

Avaya 33140X Exam Syllabus Topics:

SectionObjectives
System Administration- Reporting and Monitoring
  • 1. System health verification
  • 2. Telephony reporting
  • 3. Performance monitoring
- User and Access Management
  • 1. Role-based permissions
  • 2. Web interface administration
  • 3. Security configuration
Avaya Experience Portal Fundamentals- Architecture and Components
  • 1. System deployment models
  • 2. Experience Portal core components
  • 3. Integration overview
- Installation and Configuration
  • 1. Network and connectivity settings
  • 2. Platform initialization
  • 3. Server setup and configuration
Support Operations- Maintenance Procedures
  • 1. Post-maintenance validation
  • 2. Backup and recovery
  • 3. Software updates and patches
- Troubleshooting Tools
  • 1. Log aggregation and analysis
  • 2. URL and connectivity troubleshooting
  • 3. Diagnostic utilities
Proactive Outreach Manager Support- POM Administration
  • 1. POM system monitoring
  • 2. Campaign configuration
  • 3. Outbound communication management
- Maintenance and Troubleshooting
  • 1. Issue isolation and resolution
  • 2. Alarm and event management
  • 3. Log analysis and diagnostics


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