Avaya 72301X Exam Details & Actual Exam Questions

  • Exam Code/Number: 72301X
  • Exam Name/Title: Avaya Aura® Communication Applications Support Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS-7230
  • Exam Questions: 158
  • Updated On: Jul,17 2026
  • Certification Level: Professional

Avaya Aura® Communication Applications Support Certified Exam Questions

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Avaya 72301X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura Communication Applications Support Certified Exam
Exam Number:72301X
Available Languages:English
Certificate Validity Period:2 Years
Related Certifications:ACSS-7230 Avaya Aura Communication Applications Support
Exam Duration:90 minutes
Real Exam Qty:70
Exam Price:$125 USD
Passing Score:71%
Exam Format:Single-answer Multiple Choice, Multiple-answer Multiple Choice, Drag and Drop, Simulation, Testlet
Sample Questions:Avaya 72301X Sample Questions
Exam Way:Pearson VUE Testing Center or Online Proctored Exam
Pre Condition:Recommended experience with Avaya Aura Communication Applications, troubleshooting, SIP call flows, Avaya Breeze, AES, ASBCE, and WebRTC environments.
Official Syllabus URL:https://www.avaya-learning.com

Avaya 72301X Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting Avaya Communication Applications- Call Park and Page Problem Resolution
  • 1. Snap-in Verification
  • 2. Trace Interpretation
- AAWG and WebRTC Issue Resolution
  • 1. Call Troubleshooting
  • 2. System Log Analysis
- ASBCE Verification and Troubleshooting
  • 1. System Validation
  • 2. Log Collection
- Branch Survivability Verification
  • 1. Recovery Validation
  • 2. Health Monitoring
- Avaya Breeze and Presence Issue Resolution
  • 1. Trace Analysis
  • 2. Log Capture
- AES Operational Verification
  • 1. Current System Status Checks
Topic 2: Communication Applications Architecture- Internet Friendly Gateway
  • 1. Integration Requirements
  • 2. Configuration Steps
- Avaya Aura Web Gateway
  • 1. AAWG Configuration
  • 2. WebRTC and Avaya Spaces Extension
- Session Border Controller for Enterprise
  • 1. SIP Trunking Configuration
  • 2. Remote Worker Features
- Branch Survivability
  • 1. Branch Survivability Configuration
  • 2. Survivability Concepts
- Application Enablement Services
  • 1. AES Configuration
  • 2. Integration Requirements
- Avaya Presence Service and Avaya Breeze Configuration
  • 1. Avaya Breeze Deployment and Configuration
  • 2. Presence Service Functions
Topic 3: Call Flows- Presence Service SIP Message Sequences
  • 1. SIP Messaging Flow
- SIP Trunking and Remote Worker Call Flows
  • 1. Remote Worker Connectivity
  • 2. Signaling Paths
- Call Park and Page Call Flows
  • 1. Call Routing Behavior
- Branch Survivability and AES Call Flows
  • 1. AES Communication Flow
  • 2. Failover Scenarios
- Avaya Spaces Extension Call Flows
  • 1. WebRTC Communication Flow
Topic 4: Communication Applications Troubleshooting Tools and Techniques- ASBCE Troubleshooting
  • 1. Session Analysis
  • 2. Monitoring and Diagnostic Tools
- Call Park and Page Troubleshooting
  • 1. Issue Isolation Techniques
  • 2. Troubleshooting Utilities
- Branch Survivability Troubleshooting
  • 1. Status Verification
  • 2. Failure Recovery Procedures
- Avaya Breeze and Presence Service Troubleshooting
  • 1. Diagnostic Tools
  • 2. Log Collection and Analysis
- AES Troubleshooting
  • 1. Tools and Logs
  • 2. Service Verification
- AAWG and WebRTC Troubleshooting
  • 1. Call Issue Analysis
  • 2. System Log Review


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