Avaya 78202T Exam Details & Actual Exam Questions

  • Exam Code/Number: 78202T
  • Exam Name/Title: Avaya IP Office™ Platform Support Online Test
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS
  • Exam Questions: 190
  • Updated On: Aug,31 2026
  • Certification Level: Associate

Avaya IP Office™ Platform Support Online Test Exam Questions

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Avaya 78202T Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IP Office™ Platform Support Online Test
Exam Number:78202T
Real Exam Qty:30
Exam Duration:45 minutes
Available Languages:English
Related Certifications:Avaya IP Office Platform Technical Associate Implement (ASTA-7720)
Avaya IP Office Platform Technical Associate Support (ASTA-3000)
Passing Score:70%
Certificate Validity Period:Valid until program retirement
Exam Format:Online Test, Multiple Choice
Sample Questions:Avaya 78202T Sample Questions
Exam Way:Online
Pre Condition:Candidates must hold the Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential before earning ASTA-3000.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 78202T Exam Syllabus Topics:

SectionObjectives
Understanding Avaya IP Office Platform and Security Administration- Platform architecture and components
  • 1. Security settings and policies
  • 2. IP Office system administration
  • 3. User and extension management
Call Flow Configuration and System Monitoring- Call management and monitoring
  • 1. System monitoring tools
  • 2. Short codes and routing
  • 3. Voicemail configuration
Data Backup, Restoration, and System Upgrades- Backup and restore operations
  • 1. Firmware and software upgrades
  • 2. System recovery
  • 3. Configuration backup procedures
Integrated System Logging and Network Diagnostics- Diagnostics and logging
  • 1. SSA diagnostic tools
  • 2. Network troubleshooting and SIP diagnostics
  • 3. System Monitor usage
System Status, Troubleshooting, and Alarm Management- Troubleshooting operations
  • 1. Alarm identification and resolution
  • 2. Issue escalation procedures
  • 3. Performance monitoring


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