| Section | Weight | Objectives |
| Topic 1: Improving Business Services and Processes | 12.5% | - Business process improvement
- 1. Gap analysis
- 2. Business process redesign
- 3. Process modelling
|
| Topic 2: Investigating the Business Situation | 12.5% | - Investigation techniques
- 1. Prototyping
- 2. Scenarios
- 3. Interviews
- 4. Observation
- 5. Workshops
|
| Topic 3: Analysing and Managing Stakeholders | 10% | - Stakeholder analysis
- 1. Stakeholder identification
- 2. Stakeholder management strategies
- 3. Stakeholder categorisation
|
| Topic 4: Making the Business Case | 5% | - Business case development
- 1. Costs and benefits
- 2. Business justification
- 3. Investment appraisal
|
| Topic 5: Strategic Context for Business Analysis | 7.5% | - Strategy analysis
- 1. Porter's Five Forces
- 2. MOST analysis
- 3. PESTLE analysis
- 4. SWOT analysis
|
| Topic 6: Delivering the Requirements | 15% | - Requirements delivery
- 1. Post-implementation review
- 2. Benefits realisation
- 3. Solution implementation support
|
| Topic 7: Competencies of a Business Analyst | 2.5% | - Business analyst competencies
- 1. Business knowledge
- 2. Professional techniques
- 3. Personal qualities
|
| Topic 8: Documenting and Modelling Requirements | 10% | - Requirements documentation
- 1. Use cases
- 2. User stories
- 3. Requirements models
|
| Topic 9: Establishing the Requirements | 10% | - Requirements engineering
- 1. Requirements elicitation
- 2. Requirements validation
- 3. Requirements management
|
| Topic 10: Defining the Solution | 7.5% | - Solution evaluation
- 1. Risk considerations
- 2. Feasibility assessment
- 3. Solution options
|
| Topic 11: What is Business Analysis | 5% | - Business analysis concepts
- 1. Origins and development of business analysis
- 2. Business change and organisational improvement
- 3. Role and responsibilities of a business analyst
|
| Topic 12: Business Analysis Service Framework | 2.5% | - Business analysis framework
- 1. Service perspective
- 2. Business change support
|