Cisco 100-890 Exam Details & Actual Exam Questions

  • Exam Code/Number: 100-890
  • Exam Name/Title: Supporting Cisco Collaboration Devices
  • Certification Provider: Cisco
  • Corresponding Certification: CCT Collaboration
  • Exam Questions: 62
  • Updated On: Jul,17 2026
  • Certification Level: Entry / Technician

Cisco Supporting Cisco Collaboration Devices Exam Questions

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Cisco 100-890 Exam Overview:

Certification Vendor:Cisco
Exam Name:Supporting Cisco Collaboration Devices
Exam Number:100-890
Exam Price:USD 125
Certificate Validity Period:Cisco Certified Technician certifications are generally valid for 3 years
Real Exam Qty:35–90
Exam Duration:90 minutes
Available Languages:English
Exam Format:Multiple Choice, Multiple Response
Related Certifications:Cisco Certified Technician Collaboration
Passing Score:Variable (approx. 750–850 / 1000)
Sample Questions:Cisco 100-890 Sample Questions
Exam Way:Delivered through Pearson VUE testing centers or Cisco's online exam delivery
Pre Condition:No formal prerequisite; familiarity with Cisco collaboration endpoints and basic networking is recommended
Official Syllabus URL:https://learningcontent.cisco.com/documents/exam-topics/100-890%20CLTECH%20v1.0.pdf

Cisco 100-890 Exam Syllabus Topics:

SectionWeightObjectives
Service Knowledge45%- Service and maintenance tasks
  • 1. Identify service-related tasks for Cisco Collaboration products
  • 2. Describe network tools used with collaboration environments
  • 3. Replace hardware due to failure or upgrade
  • 4. Identify service-related tasks for Cisco IP Phones
Collaboration Environment35%- VOIP infrastructure
  • 1. Introduce Cisco Meeting Server and TelePresence Management Suite
  • 2. Introduce Cisco Unified Communication Manager (CUCM)
  • 3. Describe Cisco converged networks
  • 4. Describe VOIP infrastructure
  • 5. Introduce Cisco Collaboration Technology and Solutions
Cisco Collaboration Endpoints Equipment and Hardware20%- Identify collaboration endpoint hardware
  • 1. Cisco MX/SX codec hardware components
  • 2. Webex Room 55/70 G2 hardware components
  • 3. Cisco Collaboration peripherals
  • 4. Webex Desktop Series hardware components
  • 5. Cisco TelePresence IX-5000 hardware components
  • 6. Webex Board hardware components
  • 7. Webex Room Panorama system hardware components
  • 8. Webex Room Kit system hardware components


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