HP HP2-Z13 Exam Details & Actual Exam Questions

HP Selling HP IP Telephony Solutions Exam Questions

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Certification Vendor:	HP
Exam Name:	Selling HP IP Telephony Solutions
Exam Number:	HP2-Z13
Related Certifications:	HP IP Telephony Solutions Sales Professional
Available Languages:	English
Sample Questions:	HP HP2-Z13 Sample Questions
Exam Way:	Delivered through HP authorized certification/testing channels; online or onsite delivery method not publicly specified.
Pre Condition:	No official prerequisite exam is publicly specified. Experience with HP networking and unified communications solutions is recommended.

Section	Objectives
Topic 1: HP IP Telephony Solutions	- Solution Components 1. Call management platforms 2. Integration with networking infrastructure 3. Voice applications and messaging 4. IP phones and endpoints
Topic 2: HP IP Telephony Portfolio	- HP IP Telephony Overview 1. Business benefits of IP telephony 2. HP IP Telephony product portfolio 3. HP Unified Communications strategy
Topic 3: Sales and Competitive Positioning	- Sales Methodology 1. Value proposition of HP IP Telephony Solutions 2. Competitive differentiation 3. Handling customer objections and opportunities 4. Cross-selling with HP networking solutions
Topic 4: IP Telephony Fundamentals	- Core Technologies 1. Quality of Service for voice traffic 2. VoIP fundamentals 3. SIP protocol concepts 4. Call control and signaling
Topic 5: Customer Requirements and Solution Positioning	- Business Needs Analysis 1. Scalability and investment protection 2. Identifying customer communication challenges 3. Matching HP solutions to customer requirements 4. Migration from traditional PBX to IP telephony