Oracle 1z1-628 Exam Details & Actual Exam Questions

  • Exam Code/Number: 1z1-628
  • Exam Name/Title: Oracle Field Service Cloud Service 2018 Implementation Essentials
  • Certification Provider: Oracle
  • Corresponding Certification: Oracle Service Cloud
  • Exam Questions: 133
  • Updated On: Jul,18 2026
  • Certification Level: Specialist

Oracle Field Service Cloud Service 2018 Implementation Essentials Exam Questions

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Oracle 1z1-628 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Field Service Cloud Service 2018 Implementation Essentials
Exam Number:1Z0-628
Available Languages:English
Related Certifications:Oracle Field Service Cloud Service 2017 Certified Implementation Specialist
Exam Duration:120 minutes
Exam Price:$245 USD
Real Exam Qty:70 - 80
Exam Format:Multiple Choice, Multiple Select
Passing Score:67%
Certificate Validity Period:Retired
Recommended Training:Oracle Field Service Cloud Implementation Training
Exam Registration:Pearson VUE Registration
Oracle Education
Sample Questions:Oracle 1z1-628 Sample Questions
Exam Way:Proctored online or onsite at Pearson VUE test centers; exam retired as of 2020
Pre Condition:No mandatory prerequisites; recommended experience with Oracle Field Service Cloud implementation
Official Syllabus URL:https://education.oracle.com/oracle-field-service-cloud-service-2018-implementation-essentials/trackp_OCS00222

Oracle 1z1-628 Exam Syllabus Topics:

SectionWeightObjectives
Inventory and Collaboration12%- Collaboration Features
  • 1. Communication tools
  • 2. Field technician collaboration
- Inventory Management
  • 1. Inventory types
  • 2. Consumption and tracking
  • 3. Resource inventory configuration
Integration and Data Management15%- Daily Extracts and Reporting
  • 1. Daily extract configuration
  • 2. Data usage and analysis
- System Integration
  • 1. API and data exchange
  • 2. Integration with Oracle Cloud products
OFSC Core Configuration20%- Screens and Display Settings
  • 1. Mobility interface configuration
  • 2. Core Manage screens
  • 3. General display preferences
- Custom Properties and Fields
  • 1. Four types of custom properties
  • 2. Glossary configuration
  • 3. Native system fields
Activity and Work Skill Configuration20%- Activity Management
  • 1. Time slots and service windows
  • 2. Activity types and actions
  • 3. SLA and delivery windows
- Work Skills and Conditions
  • 1. Work skill conditions
  • 2. Skill definition and assignment
  • 3. Quota and capacity management
Resource and Calendar Management15%- Calendar Settings
  • 1. Calendar precedence rules
  • 2. Work schedules and time definitions
  • 3. Company-wide calendar configuration
- Resource Structure
  • 1. User and resource creation
  • 2. Resource tree components
  • 3. Resource types and roles
Routing and Optimization18%- Optimization and Alerts
  • 1. Activity and route alerts
  • 2. Routing reoptimization
  • 3. Travel time and duration parameters
- Routing Plans
  • 1. Filtering and business rules
  • 2. Run schedule and assignment parameters
  • 3. Work zone configuration


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