SAP C-C4H520-02 Exam Details & Actual Exam Questions

  • Exam Code/Number: C-C4H520-02
  • Exam Name/Title: SAP Certified Application Associate - SAP Field Service Management 2005
  • Certification Provider: SAP
  • Corresponding Certification: SAP Certified Application Associate
  • Exam Questions: 82
  • Updated On: Jul,15 2026
  • Certification Level: Associate

SAP Certified Application Associate - SAP Field Service Management 2005 Exam Questions

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SAP C-C4H520-02 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - SAP Field Service Management 2005
Exam Number:C_C4H520_02
Exam Format:Multiple Choice, Multiple Response
Exam Duration:180 minutes
Certificate Validity Period:Valid until the certification version is retired by SAP
Available Languages:English
Exam Price:USD 592
Related Certifications:SAP Certified Application Associate - SAP Field Service Management
Passing Score:64%
Real Exam Qty:80
Sample Questions:SAP C-C4H520-02 Sample Questions
Exam Way:Online via SAP Certification Hub or onsite at authorized SAP testing centers.
Pre Condition:No mandatory prerequisite. SAP recommends hands-on experience with SAP Field Service Management and completion of relevant SAP training courses.
Official Syllabus URL:https://training.sap.com/certification/c_c4h520_02-sap-certified-application-associate---sap-field-service-management-2005-g/

SAP C-C4H520-02 Exam Syllabus Topics:

SectionWeightObjectives
Mobile Applications< 10%- Mobile Platform Features
  • 1. Mobile data synchronization
  • 2. Offline capabilities
  • 3. Forms and checklists
Analytics and Reporting8% - 12%- Monitoring and Insights
  • 1. Performance analysis
  • 2. Dashboard configuration
  • 3. Reporting framework
Integration12% - 18%- System Connectivity
  • 1. Data replication and synchronization
  • 2. SAP Service Cloud integration
  • 3. Middleware and APIs
  • 4. SAP ERP and SAP S/4HANA integration
Crowd Service8% - 12%- External Workforce Management
  • 1. Crowd service concepts
  • 2. Assignment and collaboration processes
  • 3. Qualification matching
Administration and Configuration12% - 18%- System Setup
  • 1. Business rules and settings
  • 2. User and authorization management
  • 3. Workflow configuration
  • 4. Notifications and communication channels
Master Data Configuration12% - 18%- Core Master Data
  • 1. Organizational structures
  • 2. Skills, qualifications and resources
  • 3. Service call and activity types
  • 4. Business partners and customers
Service Execution12% - 18%- Field Service Processes
  • 1. Mobile field service operations
  • 2. Time and expense recording
  • 3. Service confirmations
  • 4. Service activities lifecycle
Planning and Dispatching12% - 18%- Resource Scheduling
  • 1. Resource utilization management
  • 2. Scheduling policies
  • 3. Planning board configuration
  • 4. Manual and automatic dispatching


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