SAP C-C4HCX-04 Exam Details & Actual Exam Questions

  • Exam Code/Number: C-C4HCX-04
  • Exam Name/Title: SAP Certified Application Associate - Solution Architect for CX
  • Certification Provider: SAP
  • Corresponding Certification: SAP Certified Application Associate
  • Exam Questions: 79
  • Updated On: Jul,14 2026
  • Certification Level: Associate

SAP Certified Application Associate - Solution Architect for CX Exam Questions

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SAP C-C4HCX-04 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - Solution Architect for Customer Experience (CX)
Exam Number:C_C4HCX_04
Exam Duration:180 minutes
Exam Price:USD 550 (varies by region)
Exam Format:Multiple Choice, Multiple Response
Related Certifications:SAP Certified Application Associate - SAP Customer Experience Solutions
SAP Certified Development Associate - SAP Commerce Cloud
Real Exam Qty:80
Certificate Validity Period:2 years
Passing Score:Approximately 65%
Available Languages:English
Recommended Training:SAP Learning Hub - CX Learning Journey
SAP Training Courses for Customer Experience
Exam Registration:SAP Certification Portal
SAP Learning Hub
Sample Questions:SAP C-C4HCX-04 Sample Questions
Exam Way:Online proctored exam via SAP Certification platform or authorized testing centers
Pre Condition:Basic knowledge of SAP Customer Experience solutions and recommended SAP CX implementation experience or training courses
Official Syllabus URL:https://www.sap.com/training-certification/certification/C_C4HCX_04.html

SAP C-C4HCX-04 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Experience Solution Design- Customer journey mapping
  • 1. Omnichannel experience design
    • 2. Customer touchpoint integration
      - Data and identity management
      • 1. Customer data integration
        • 2. Identity and access concepts
          Topic 2: Integration and Extensibility- Integration scenarios
          • 1. SAP Integration Suite usage
            • 2. API-based integration
              - Extensibility concepts
              • 1. In-app extensibility
                • 2. Side-by-side extensibility
                  Topic 3: Implementation and Governance- Security and compliance
                  • 1. Authorization and roles
                    • 2. Data protection principles
                      - Project implementation approach
                      • 1. Solution lifecycle management
                        • 2. Agile implementation methodology
                          Topic 4: SAP Customer Experience (CX) Architecture Overview- SAP CX portfolio overview
                          • 1. SAP Service Cloud
                            • 2. SAP Commerce Cloud
                              • 3. SAP Sales Cloud
                                • 4. SAP Marketing Cloud
                                  - Solution architecture principles
                                  • 1. Cloud architecture concepts
                                    • 2. Scalability and extensibility


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