SAP C_C4H320_02 Exam Details & Actual Exam Questions

Exam Code/Number: C_C4H320_02
Exam Name/Title: SAP Certified Application Associate - SAP Commerce Cloud Business User
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate

Exam Questions: 80
Updated On: Jul,17 2026
Certification Level: Associate

SAP Certified Application Associate - SAP Commerce Cloud Business User Exam Questions

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SAP C_C4H320_02 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Application Associate - SAP Commerce Cloud Business User
Exam Number:	C_C4H320_02
Exam Duration:	180 minutes
Exam Price:	USD 250 (approx.)
Exam Format:	Multiple Choice, Multiple Response
Related Certifications:	SAP Certified - Business User - SAP Commerce Cloud
Available Languages:	English
Passing Score:	63%
Certificate Validity Period:	Stay Current program (periodic assessments required)
Real Exam Qty:	80
Sample Questions:	SAP C_C4H320_02 Sample Questions
Exam Way:	Delivered online via SAP Certification Hub or at authorized test centers; requires periodic Stay Current assessment to maintain certified status.
Pre Condition:	Recommended understanding of SAP Commerce Cloud business processes and functional workflows; experience with commerce operations or related SAP modules is beneficial.
Official Syllabus URL:	https://learning.sap.com/certifications/sap-certified-associate-business-user-sap-commerce-cloud

SAP C_C4H320_02 Exam Syllabus Topics:

Section	Weight	Objectives
Web Content Management	11% - 20%	- SmartEdit and CMS 1. Web Content Features & UI 2. Personalization & Storefront Concepts
Integration Basics	8% - 12%	- Integration Concepts 1. Integration Scenarios Overview 2. SAP System Integrations Options
Essential Foundations	≥ 20%	- SAP Commerce Cloud Architecture and Fundamentals 1. User Roles & Security Management 2. Cron Jobs, ImpEx & Workflows
Order Management and Customer Support	8% - 12%	- Order & Support Processes 1. Order Management Services Module 2. Assisted Service Mode (ASM)
Product Content Management	11% - 20%	- Catalog and Product Modeling 1. Backoffice Product Management 2. Product Variants & Classification
Commerce Functionality	11% - 20%	- Commerce Operations 1. Shopping Cart & Promotions 2. Search, Navigation & Pricing