SAP C_C4HCBU1808 Exam Details & Actual Exam Questions

  • Exam Code/Number: C_C4HCBU1808
  • Exam Name/Title: SAP Certified Application Associate - SAP Commerce Cloud Business User
  • Certification Provider: SAP
  • Corresponding Certification: SAP Certified Application Associate
  • Exam Questions: 80
  • Updated On: Jul,13 2026
  • Certification Level: Associate

SAP Certified Application Associate - SAP Commerce Cloud Business User Exam Questions

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SAP C_C4HCBU1808 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - SAP Commerce Cloud Business User (1808)
Exam Number:C_C4HCBU1808
Exam Duration:180 minutes
Related Certifications:SAP Certified Application Associate - SAP Commerce Cloud Developer
SAP Certified Development Associate - SAP Commerce Cloud
Exam Price:USD 500 (may vary by region)
Available Languages:English
Certificate Validity Period:12 months
Passing Score:65%
Real Exam Qty:80
Exam Format:Multiple Choice, Multiple Response
Sample Questions:SAP C_C4HCBU1808 Sample Questions
Exam Way:Online proctored or onsite testing via SAP authorized exam centers
Pre Condition:Basic knowledge of SAP Commerce Cloud business processes is recommended. No mandatory prerequisite certification.
Official Syllabus URL:https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/

SAP C_C4HCBU1808 Exam Syllabus Topics:

SectionObjectives
Product Content Management- Product Data Modeling
  • 1. Catalog management and versions
    • 2. Products, variants, and classifications
      - Product Information Management (PIM)
      • 1. Managing product attributes and media
        • 2. Data imports and synchronization
          SAP Commerce Cloud Fundamentals- Business User Roles and Navigation
          • 1. User roles and permissions in Commerce Cloud
            • 2. Backoffice navigation and personalization
              - Architecture Overview
              • 1. SAP Commerce Cloud system architecture and components
                • 2. Cloud deployment concepts and environments
                  Merchandising and Storefront Management- Search and Navigation
                  • 1. Search result optimization
                    • 2. Faceted search configuration
                      - Assortments and Categories
                      • 1. Product placement and merchandising rules
                        • 2. Category structure and navigation
                          Marketing and Promotions- Promotion Management
                          • 1. Coupons and discount rules
                            • 2. Creating and managing promotions
                              - Personalization
                              • 1. Targeting and segmentation concepts
                                • 2. Content personalization rules
                                  Customer and Order Management- Customer Management
                                  • 1. Customer service operations in Backoffice
                                    • 2. Customer accounts and profiles
                                      - Order Lifecycle
                                      • 1. Returns and refunds handling
                                        • 2. Order creation and processing


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