Salesforce BA-201 Exam Details & Actual Exam Questions
- Exam Code/Number: BA-201
- Exam Name/Title: Salesforce Certified Business Analyst
- Certification Provider: Salesforce
- Corresponding Certification: Salesforce Business Analyst
- Exam Questions: 315
- Updated On: Jun,19 2026
- Certification Level: Intermediate
Salesforce Certified Business Analyst Exam Questions
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(17 Up Votes)Salesforce BA-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Business Analyst |
| Exam Number: | BA-201 |
| Exam Format: | Multiple-choice, Multiple-select |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Administrator |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 |
| Real Exam Qty: | 65 |
| Certificate Validity Period: | Maintain annually via Trailhead maintenance modules |
| Passing Score: | 72% |
| Sample Questions: | Salesforce BA-201 Sample Questions |
| Exam Way: | Proctored exam delivered onsite at a testing center or in an online proctored environment. |
| Pre Condition: | None. Salesforce Administrator credential recommended but not required. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Business-Analyst-Exam-Guide |
Salesforce BA-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Discovery | 17% | - Analyze current state and future state processes - Document business requirements and user stories - Identify business needs, pain points, and objectives - Conduct stakeholder interviews and workshops |
| Topic 2: Collaboration with Stakeholders | 23% | - Conduct effective meetings and presentations - Facilitate communication between business and technical teams - Build consensus on requirements and solutions - Manage stakeholder expectations and priorities |
| Topic 3: Business Process Mapping | 17% | - Identify process gaps and improvement opportunities - Create process flow diagrams and documentation - Map current and future business processes - Analyze impact of changes on stakeholders |
| Topic 4: User Story Development | 20% | - Break down epics into manageable user stories - Define acceptance criteria for user stories - Manage user story backlog and prioritization - Write clear and actionable user stories |
| Topic 5: Requirements Management | 23% | - Manage requirements traceability - Elicit and document functional and non-functional requirements - Validate and verify requirements with stakeholders - Prioritize requirements based on business value |
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