ServiceNow CIS-PPM Exam Details & Actual Exam Questions

  • Exam Code/Number: CIS-PPM
  • Exam Name/Title: Certified Implementation Specialist - Project Portfolio Management (PPM)
  • Certification Provider: ServiceNow
  • Corresponding Certification: CIS-Project Portfolio Management
  • Exam Questions: 62
  • Updated On: Jul,20 2026
  • Certification Level: Professional

ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) Exam Questions

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ServiceNow CIS-PPM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist – Project Portfolio Management (PPM)
Exam Number:CIS-PPM
Exam Duration:90 minutes
Exam Format:Multiple Choice, Multiple Select
Related Certifications:ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist - IT Service Management
ServiceNow Certified Implementation Specialist - IT Business Management
Certificate Validity Period:24 months
Available Languages:English
Recommended Training:ServiceNow Project Portfolio Management Training
Exam Registration:ServiceNow Training and Certification Portal
Sample Questions:ServiceNow CIS-PPM Sample Questions
Exam Way:Online proctored exam or authorized testing center
Pre Condition:Recommended: ServiceNow Certified System Administrator certification and experience with ServiceNow PPM or ITBM applications
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

ServiceNow CIS-PPM Exam Syllabus Topics:

SectionObjectives
Topic 1: Demand Management- Demand intake and evaluation
  • 1. Demand creation and submission
    • 2. Demand prioritization and scoring
      - Demand workflow
      • 1. Conversion to project or portfolio item
        • 2. Approval processes
          Topic 2: PPM Fundamentals- Project Portfolio Management concepts
          • 1. Project lifecycle in ServiceNow PPM
            • 2. Portfolio and demand alignment
              Topic 3: Reporting and Analytics- PPM reporting tools
              • 1. Portfolio reporting metrics
                • 2. Performance dashboards
                  Topic 4: Resource and Financial Management- Financial tracking
                  • 1. Expense tracking
                    • 2. Cost planning and budgeting
                      - Resource management
                      • 1. Time tracking and utilization
                        • 2. Resource allocation and planning
                          Topic 5: Project and Portfolio Management- Portfolio planning
                          • 1. Resource and capacity alignment
                            • 2. Portfolio selection and governance
                              - Project planning and execution
                              • 1. Milestones and tasks management
                                • 2. Project creation and structure


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