Avaya 3101 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 3101
Exam Name/Title: Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura

Exam Questions: 68
Updated On: Sep 27, 2026

Question #8

A customer is reporting an out of range temperature alarm.
Where would a technician go to validate and troubleshoot the alarm?

A. System Access Terminal (SAT): display alarms

B. System Management Interface (SMI) Current Alarms/ CommunicaMgr Alarms

C. System Management Interface (SMI) Current Alarms/Server Alarms

D. System Access Terminal (SAT): displays events

Discussion 0

Correct Answer: C Vote an answer

Question #9

Which two statements describe Inter Gateway Alternate Routing (IGAR)> (choose two)

A. IGAR Is used In Single-server systems with unusually high latency LAN-

B. IGAR provides multiple alternate IP WAN routes based on bearer traffic and SLAs.

C. IGAR provides an alternate PSTN connection when the IP WAN is incapable of carrying the bearer traffic.

D. IGAR Is multiple gateways used In multi-server systems over dedicated network segments

E. IGAR Is used In single-server system with IP WAN connected bearer traffic between port networks or media gateways

Discussion 0

Correct Answer: C,E Vote an answer

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Question #10

A subscriber is locked out of messaging system after three unsuccessful login attempts. The administrator needs to unlock the subscriber's mailbox.
Which basic parameter from the Messaging/Administration> Subscriber management > Manager > Manage > menu should the administration edit to unlock the subscriber's mailbox?

A. Custom COS Permissions> Trusted Server Access = Yes

B. Custom COS Permissions> trusted Server Access = no

C. Basic Information> Locked? = no

D. Basic Information > password

E. Basic Information> Locked? =yes

Discussion 0

Correct Answer: E Vote an answer

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Question #11

You have administered a mailbox as an auto attendant but calls are not redirected when a presses 0 or *0.
Which option is most likely cause?

A. AUTOMATED ATTENDANT MENU> Treatment drop-down menu > call-answer.

B. AUTOMATED ATTENDANT MENU> Treatment drop-down menu

C. CALL TRANSFER OUT OP MESSAGING > transfer Type drop-down menu > Non

D. CALL TRANSFER OUT OP MESSAGING > Transfer Type dropdown menu > Enhanced cover 0

Discussion 0

Correct Answer: D Vote an answer

Question #12

Which two switching processes work together in an external call process setup? (Choose two)

A. signaling group

B. Trunk group

C. Hunt group

D. Pickup group

E. Abbreviated dialing group

Discussion 0

Correct Answer: A,B Vote an answer

Question #13

Avaya Communication Manager uses the International Telephone union's Telecommunication Standardization Sector (ITU-T) Recommendations for Voice over IP (VoIP)
Which two ITU-T protocols suites does Communication Manager use? (Choose two)

A. SIP

B. H.323

C. MP4

D. TCP

E. H.248

Discussion 0

Correct Answer: B,E Vote an answer

Question #14

You have activated Outcalllng but it Is sometimes delayed when sending out the notifications. All the outcalling defaults will improve the situation?
Which option will improve this situation?

A. Increase the maximum simultaneous ports and used for outcalling

B. Restart messaging.

C. Change the outcalling start and end times.

D. Turn outcalling off and then on again.

Discussion 0

Correct Answer: A Vote an answer

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