Avaya 6209.1 Actual Free Exam Questions & Community Discussion

The routing rules in Contact Center Multimedia (CCMM) make several complex decisions to decide the handling and routing of the multimedia contacts. What are three things that refer to the routing rules? (Choose three).

A technician has installed Communication Control Toolkit (CCT) and wants to import Windows users from the customer's network. In order to import Windows domain users into the CCT database, what two criteria must exist between the CCT server and the Windows Domain Controller? (Choose two).

Where can the settings are configured for the inbound mail handler (IMH) such as the time between intervals?

A technician has completed a Communication Control Toolkit (CCT) installation. What post install task must be undertaken in order to prevent undesirable issues which may interfere with normal operation of the contact center?

When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?

A network drive is being mapped that will be used to setup the Contact Center Multimedia database. The following information is provided:
-The Contact Center Multimedia server name is CCMM001 -The Contact Center Multimedia server IP address is 192.167.140.15 -The backup server name is backup004 -The backup server IP address is 192.167.140.20 -The backup folder name is dbbackup
What is the UNC path for the mapped network drive?