Avaya 71801X Exam Details & Actual Exam Questions
- Exam Code/Number: 71801X
- Exam Name/Title: Avaya Messaging Support Certified Exam
- Certification Provider: Avaya
- Corresponding Certification: ACSS-7180
- Exam Questions: 86
- Updated On: Jul,26 2026
- Certification Level: Specialist
Avaya Messaging Support Certified Exam Questions
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(27 Up Votes)Avaya 71801X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Messaging Support Certified Exam |
| Exam Number: | 71801X |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Available Languages: | English |
| Real Exam Qty: | 60–61 |
| Passing Score: | 67% (approx. 41/61 or 700/1000) |
| Exam Price: | $125 USD |
| Exam Format: | Multiple-choice, Multiple-response, Scenario-based |
| Recommended Training: | Official Avaya Messaging Support Training Avaya IX Messaging Administration Documentation |
| Exam Registration: | Avaya Learning & Certification Portal Pearson VUE Testing |
| Sample Questions: | Avaya 71801X Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | Recommended: 6+ months hands-on experience with Avaya messaging systems; no mandatory prerequisite exam |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 71801X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 25% | - High availability and redundancy design - Initial setup and integration with Aura Communication Manager - Server prerequisites and installation steps |
| Avaya Messaging Architecture and Overview | 20% | - System components and deployment models - Licensing and WebLM configuration - Avaya IX Messaging / Aura Messaging features |
| System Administration and Management | 25% | - Backup, restore, and routine maintenance - Feature configuration and permissions - Mailbox provisioning and user management |
| Integration and Security | 10% | - Security best practices and compliance - Integration with AES and System Manager |
| Troubleshooting and Monitoring | 20% | - Security and access control troubleshooting - Common service and connectivity issues - Log analysis and performance monitoring |
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