Avaya 72201X Actual Free Exam Questions & Community Discussion

Exam Code/Number: 72201X
Exam Name/Title: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura

Exam Questions: 96
Updated On: Jun 03, 2026

Question #31

When an Avaya SIP Telephone (AST) makes a call to another AST on the same Avaya Aura Communication Manager (CM), which of the following statements is true about the use of SIP trunk?

A. It is used for the entire duration of the call.

B. It is used up to the point where calls are shuffled to establish a direct media path.

C. It is used just during call establishment and clear down only.

D. It is not used at all.

E. It is used only when the media path is established.

Discussion 0

Correct Answer: A Vote an answer

Question #32

Which statements describe the 8D Troubleshooting Methodology? (Choose three.)

A. It is eight steps that used to guarantee systems are operational after an implementation.

B. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.

C. It is eight steps that define how to escalate third-party integration issues.

D. It is eight steps that are only applicable to hardware issues.

E. It is eight steps that guarantee a logical way to isolate an issue.

F. It is eight steps that ensure a faster time to resolution.

Discussion 0

Correct Answer: B,E,F Vote an answer

Question #33

A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura Communication Manager (CM) can the administrator execute to determine if the H.248 Gateways were placed in a maintenance busy state?

A. Trace trunk x

B. Status maintenance busy

C. Status signaling group x

D. Status media-gateways

E. Status health

Discussion 0

Correct Answer: B Vote an answer

Question #34

What are three purposes of the Shared Bandwidth Management feature introduced in Avaya Aura R7.l?
(Choose three.)

A. Provide more DSP resources to the Remote Workers

B. Prevent the use of compressed Codecs during video call

C. Protect the quality of existing connections by allowing oversubscription

D. Dynamically adjust the available bandwidth based on network conditions

E. Better determination of bandwidth usage at any location

F. Protect the quality of existing connections by preventing oversubscription

Discussion 0

Correct Answer: C,D,E Vote an answer

Question #35

Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?

A. avaya-ccs-profile, network status and message-summary dialog

B. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message

C. avaya-cm-feature-status, entity links, reg and message-summary

D. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg

E. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status

Discussion 0

Correct Answer: B Vote an answer

Question #36

In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

A. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.

B. Communication Manager; It is requesting the call log history from System Manager.

C. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.

D. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.

E. System Manager; It is requesting the call log history from Communication Manager.

Discussion 0

Correct Answer: A Vote an answer

Question #37

What documents are expected to be filled out by customers/partners before contacting support in Avaya's Diagnostic Methodology program?

A. Cause

B. Details/Findings

C. Troubleshooting steps taken

D. Problem Clarification

E. Problem Statement

F. Knowledge Management

Discussion 0

Correct Answer: D,E,F Vote an answer

Question #38

Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM.
If they ever stop being synchronized, what should be done to get them synchronized again?

A. Use the command 'sync database' on both CM and SMGR to synchronize the databases.

B. Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.

C. Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.

D. Go to the Replication page and issue a Repair of the database on SMGR.

E. Issue a save translations all command in CM.

Discussion 0

Correct Answer: B Vote an answer

Question #39

Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?

A. SIP Trunking and Remote Worker services can share the same IP address and interface.

B. SIP Trunking and Remote Worker services cannot run on the same SBCE.

C. SIP Trunking and Remote Worker services must use different IP addresses and interfaces.

D. Only one interface should be configured per IP address.

Discussion 0

Correct Answer: C Vote an answer

Question #40

Which Communication Manager command can be used to verify the network region in use by a particular endpoint?

A. status station

B. status endpoint

C. list usage extension

D. display system-parameters ip-option

E. display ip-network-region

Discussion 0

Correct Answer: A Vote an answer

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