Apple 9L0-006 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 9L0-006
Exam Name/Title: Apple Macintosh Service Exam
Certification Provider: Apple
Corresponding Certification: Acpt

Exam Questions: 92
Updated On: May 27, 2026

Question #21

A MacBook Pro powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?

A. Not enough RAM

B. Faulty optical drive

C. Dead battery

D. RAM not completely seated

Discussion 0

Correct Answer: D Vote an answer

Question #22

A useful tool to have when servicing an Apple portable computer is _____ tape.

A. plastic

B. electrical

C. kapton

D. packing

Discussion 0

Correct Answer: C Vote an answer

Question #23

What is the main function of Server Monitor?

A. It provides detailed status of Xserve hardware functionality.

B. It monitors the Mac OS X Server operating system and reports on any unauthorized users.

C. It provides the video driver software to support connection of an Apple Cinema display to an Xserve running Mac OS X Server.

D. it executes a full suite of diagnostics on all internal Xserve hardware.

Discussion 0

Correct Answer: A Vote an answer

Question #24

A customer claims that her Mac cannot connect to her AirPort Express network at home.
Which of the following would be the BEST question to ask her FIRST?

A. Can any other computer successfully join her network?

B. Does your ISP support wireless access to the Internet?

C. What type of wireless card is installed in your Mac?

D. Have you upgraded to Mac OS X v10.4.8?

Discussion 0

Correct Answer: A Vote an answer

Question #25

Which of the following is NOT one of the three qualities that define a quick fix?

A. can be performed quickly

B. involves little or no risk of harm to the system

C. has little or no cost

D. eliminates intermittent problems

Discussion 0

Correct Answer: D Vote an answer

Question #26

According to Apple service manuals, what steps should you take before performing any take-apart steps when replacing a part in any Apple product?

A. Gather all necessary tools and perform all preliminary steps.

B. Order all available service parts for the appropriate configuration of the product.

C. Discharge the CRT and establish an ongoing ground.

D. Lay the product on its side so it will not fall over.

E. Disconnect and reconnect all internal cables.

Discussion 0

Correct Answer: A Vote an answer

Question #27

You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem?

A. User's manual

B. Discussions

C. Downloads

D. Knowledge Base

Discussion 0

Correct Answer: D Vote an answer

Question #28

Which of the following is NOT a valid power saving technique in recent Macintosh computers?

A. Set up locations optimized for different environments.

B. Quit all the communications applications that may use the modem.

C. Activate automatic display sleep.

D. Activate automatic hard disk sleep.

E. Use wireless networks instead of wired networks.

Discussion 0

Correct Answer: E Vote an answer

Question #29

A customer claims that her Mac mini, with an AirPort Extreme card installed, cannot connect to her AirPort Express network at home. Her configuration includes an Apple
Cinema Display resting on top of the Mac mini, and a functioning AirPort Express Base
Station 20 feet away. Which of the following choices is the most likely cause of this problem?

A. The AirPort Express Base Station is too far away.

B. The Mac mini must be upgraded to Mac OS X v10.4.7 first.

C. The AirPort Express Base Station is not compatible with the Mac mini.

D. AirPort reception is affected by the display on top of the Mac mini.

Discussion 0

Correct Answer: D Vote an answer

Question #30

A Mac Pro fails to start up, and the status light on the front of the computer flashes three times. What does this indicate?

A. A RAM bank failed memory testing

B. Thermal failure

C. No startup disk found

D. Firmware v3.0 upgrade required

Discussion 0

Correct Answer: A Vote an answer

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