BCS SHAM Exam Details & Actual Exam Questions

  • Exam Code/Number: SHAM
  • Exam Name/Title: BCS Foundation Certificate in Software and Hardware Asset Management
  • Certification Provider: BCS
  • Corresponding Certification: BCS Certification
  • Certification Level: Foundation

BCS Foundation Certificate in Software and Hardware Asset Management Exam Questions

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BCS SHAM Exam Overview:

Certification Vendor:BCS, The Chartered Institute for IT
Exam Name:BCS Foundation Certificate in Software and Hardware Asset Management (SHAM)
Exam Number:SHAM
Related Certifications:ISO/IEC 19770 Awareness
BCS Foundation Certificate in IT Asset Management
Real Exam Qty:40
Passing Score:65%
Available Languages:English
Exam Duration:60 minutes
Exam Format:Multiple choice
Certificate Validity Period:Lifetime (no formal expiry)
Recommended Training:BCS Official Training Courses
Exam Registration:BCS Official Certification Page
Exam Way:Online proctored or authorized test centre
Pre Condition:No formal prerequisites required
Official Syllabus URL:https://www.bcs.org

BCS SHAM Exam Syllabus Topics:

SectionObjectives
Hardware Asset Management (HAM)- Asset optimization
  • 1. Utilization management
    • 2. Cost optimization strategies
      - Hardware lifecycle control
      • 1. Inventory and tracking
        • 2. Maintenance and support
          Software Asset Management (SAM)- Software licensing models
          • 1. Perpetual and subscription licensing
            • 2. Usage-based licensing
              - Compliance and governance
              • 1. Software license compliance
                • 2. Audit processes and risk management
                  - ISO/IEC 19770 standards
                  • 1. Overview of SAM standards
                    Governance and Compliance- Policies and procedures
                    • 1. IT asset governance frameworks
                      - Risk and audit management
                      • 1. Risk identification and mitigation
                        • 2. Internal and external audits
                          IT Asset Management Fundamentals- Asset Lifecycle Management
                          • 1. Retirement and disposal
                            • 2. Procurement and acquisition
                              • 3. Deployment and maintenance
                                - Introduction to IT Asset Management (ITAM)
                                • 1. Definition and scope of ITAM
                                  • 2. Business value of asset management


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