Cisco 500-052 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 500-052
Exam Name/Title: Deploying Cisco Unified Contact Center Express
Certification Provider: Cisco
Corresponding Certification: Cisco Specialist

Exam Questions: 90
Updated On: Jun 03, 2026

Question #19

What is the maximum number of CTI ports that can be supported by a Cisco Unified Contact Center Express
8.0 Standard deployment?

A. 150

B. 300

C. 200

D. 400

Discussion 0

Correct Answer: B Vote an answer

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Question #20

Which option can be configured while installing Cisco Unified CCX on Cisco UCS servers?

A. NTP server

B. DNS server

C. CUCM server

D. SMTP server

Discussion 0

Correct Answer: A Vote an answer

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Question #21

Where are Cisco Unified CCX users managed and their data stored when deployed with Cisco Unified Communications Manager Express?

A. in Application Administration with user data stored in the Cisco Unified Communications Manager Express database

B. in Application Administration with user data stored in the Cisco Unified Contact Center Express database

C. in Cisco Unified Communications Manager Express with user data stored in the Cisco Unified Communications Manager Express database

D. in Cisco Unified Communications Manager Express with user data stored in the Cisco Unified Contact Center Express database

Discussion 0

Correct Answer: B Vote an answer

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Question #22

Which two steps check out a database connection from the connection pool? (Choose two.)

A. DB Get

B. DB Release

C. DB Write

D. DB Read

Discussion 0

Correct Answer: C,D Vote an answer

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Question #23

What information from the first node is used as the secret key during second node installation?

A. application user password

B. IP address

C. security password

D. administrator password

Discussion 0

Correct Answer: C Vote an answer

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Question #24

Which Cisco Unified Contact Center Express platform set supports the use of an embedded Internet browser within the Cisco Agent Desktop?

A. Premium only

B. Standard, Enhanced, and Premium

C. Cisco Unified Contact Center Express does not support an embedded Internet browser

D. Enhanced and Premium only

Discussion 0

Correct Answer: C Vote an answer

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Question #25

Which statement is true about the default script field when adding an application?

A. When the caller enters a digit in the Menu step that is not defined, the default script will be executed.

B. When a caller does not enter a choice in a Menu step, it will execute the default script.

C. When the caller enters a digit that is not checked in the filter of the Get Digit String step, the default script will be executed.

D. Any problems running the configured script will cause the default script to be executed.

Discussion 0

Correct Answer: D Vote an answer

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Question #26

What is the maximum number of agent web chat sessions that is supported on the highest class server?

A. 100

B. 25

C. 75

D. 50

Discussion 0

Correct Answer: D Vote an answer

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Question #27

Which step library is included in the license for Cisco Unified CCX Standard?

A. email steps

B. database steps

C. document steps

D. ICM steps

Discussion 0

Correct Answer: B Vote an answer

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