Cisco 500-445 Actual Free Exam Questions & Community Discussion

Exam Code/Number: 500-445
Exam Name/Title: Implementing Cisco Contact Center Enterprise Chat and Email
Certification Provider: Cisco
Corresponding Certification: CCECE

Exam Questions: 58
Updated On: Jun 13, 2026

Question #13

Which TCP must be opened in the firewall between Services server and Messaging server?

A. 15097

B. 47500

C. 9001

D. 587

Discussion 0

Correct Answer: D Vote an answer

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Question #14

Which User objects in Enterprise Chat and Email are mapped in UCCE?

A. Agent, Supervisor, Administrator

B. Agent

C. Agent, Supervisor

D. Supervisor, Administrator

Discussion 0

Correct Answer: A Vote an answer

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Question #15

What are two required configurations when setting up user accounts and permissions? (Choose two.)

A. All the servers must use the same domain account to install the software.

B. All the servers except the ECE web server must use the domain account to install the software.

C. The ECE web server can be installed in DMZ and can have a different domain account.

D. Domain account is not mandatory to install the software. The local account with administrator privilege can be used.

E. The ECE web server can be installed in DMZ and must use the same domain account.

Discussion 0

Correct Answer: A,C Vote an answer

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Question #16

Which two integration tasks are needed to get CUIC to communicate with ECE? (Choose two.)

A. Create a SQL User with db_user rights to the eGsideDB on the ECE Reporting server.

B. Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.

C. Create a SQL User with db_user rights to the eGReportsDB on the ECE Reporting server.

D. Mixed mode authentication must be enabled on the CUIC publisher.

E. Single-mode authentication must be enabled on the ECE Reporting server.

F. Mixed mode authentication must be enabled on the ECE Reporting server.

Discussion 0

Correct Answer: C,D Vote an answer

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Question #17

Where is the Script selector in CCE mapped in ECE?

A. Queue

B. Call Type

C. Dialed Number

D. Workflow

Discussion 0

Correct Answer: B Vote an answer

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Question #18

Which two types of data does a file server store? (Choose two.)

A. report templates

B. application log files

C. error log files

D. application files

E. system files

Discussion 0

Correct Answer: D,E Vote an answer

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