HP HP2-N49 Exam Details & Actual Exam Questions

  • Exam Code/Number: HP2-N49
  • Exam Name/Title: Selling HP Business Service Management Solutions
  • Certification Provider: HP
  • Corresponding Certification: HP Sales
  • Exam Questions: 50
  • Updated On: Sep,21 2026
  • Certification Level: Associate

HP Selling HP Business Service Management Solutions Exam Questions

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HP HP2-N49 Exam Overview:

Certification Vendor:HP
Exam Name:Selling HP Business Service Management Solutions
Exam Number:HP2-N49
Related Certifications:HP Sales Certified
Real Exam Qty:50-65
Exam Format:Multiple choice, Web-based exam
Exam Price:$140 USD (developed countries) / $75 USD (emerging countries)
Exam Duration:60 minutes
Available Languages:English
Recommended Training:HP University Training Portal
Exam Registration:HP Certification Portal
Sample Questions:HP HP2-N49 Sample Questions
Exam Way:Online web-based exam via HP certification platform (Pearson VUE / HP University)
Pre Condition:No strict prerequisites, but recommended experience in IT or enterprise solution sales
Official Syllabus URL:https://www.pearsonvue.com/us/en/hpi.html

HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Business Service Management Solutions Overview- HP BSM solution positioning and sales approach
  • 1. Solution mapping to business outcomes
    • 2. Customer pain points identification
      - HP Business Service Management (BSM) value proposition
      • 1. Business-aligned IT management
        • 2. IT service monitoring concepts
          Topic 2: HP Software and IT Management Portfolio- HP IT Service Management solutions
          • 1. Service monitoring and analytics
            • 2. Incident and performance management
              - Integration with enterprise IT environments
              • 1. Hybrid IT environments
                • 2. Cloud and on-prem integration concepts
                  Topic 3: Sales and Customer Engagement Skills- Consultative selling methodology
                  • 1. Value-based selling techniques
                    • 2. Discovery of business requirements
                      - Competitive positioning
                      • 1. Handling objections in enterprise sales
                        • 2. Differentiating HP BSM solutions


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