IBM 000-029 Exam Details & Actual Exam Questions

  • Exam Code/Number: 000-029
  • Exam Name/Title: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2
  • Certification Provider: IBM
  • Corresponding Certification: IBM certifications I
  • Exam Questions: 121
  • Updated On: Sep,10 2026
  • Certification Level: Associate / Fundamentals

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 Exam Questions

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This exam has been stopped to register, new exam code replace: 000-591

IBM 000-029 Exam Overview:

Certification Vendor:IBM
Exam Name:Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2
Exam Number:000-029
Exam Format:Multiple Choice
Related Certifications:IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions V2
Available Languages:English
Sample Questions:IBM 000-029 Sample Questions
Exam Way:Authorized IBM testing center or authorized online delivery (availability depended on IBM testing policies at the time the exam was offered).
Pre Condition:No formal prerequisite exam is publicly documented. The exam is intended for candidates with foundational knowledge of IBM Tivoli Service Delivery and Process Automation solutions and IT Service Management concepts.
Official Syllabus URL:https://www.ibm.com/training/credentials/certifications

IBM 000-029 Exam Syllabus Topics:

SectionObjectives
Tivoli Service Delivery and Process Automation Portfolio- IBM Tivoli solution components
  • 1. Process Automation Engine
  • 2. Maximo integration overview
  • 3. Service Request Management
  • 4. Service Automation Manager
Service Management Fundamentals- IT Service Management concepts
  • 1. Service lifecycle concepts
  • 2. ITIL process overview
  • 3. Business Service Management principles
Service Delivery Concepts- Operational processes
  • 1. Incident management
  • 2. Change management
  • 3. Problem management
  • 4. Configuration and asset management
Integration and Business Value- Solution benefits
  • 1. Integration across Tivoli products
  • 2. Business efficiency and automation
  • 3. Service quality improvement
Process Automation Concepts- Automation capabilities
  • 1. Provisioning concepts
  • 2. Service catalog concepts
  • 3. Workflow and approval processes


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