IBM C8010-474 Exam Details & Actual Exam Questions
- Exam Code/Number: C8010-474
- Exam Name/Title: IBM Tealeaf Customer Experience Management V8.7, Business Analysis
- Certification Provider: IBM
- Corresponding Certification: IBM Certified Business Analyst
- Exam Questions: 100
- Updated On: Sep,02 2026
- Certification Level: Intermediate / Professional
IBM Tealeaf Customer Experience Management V8.7, Business Analysis Exam Questions
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(36 Up Votes)IBM C8010-474 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tealeaf Customer Experience Management V8.7, Business Analysis |
| Exam Number: | 000-474 (replaced by C8010-474) |
| Certificate Validity Period: | Not specified / Retired |
| Passing Score: | 64% or 70% |
| Exam Duration: | 90 minutes |
| Exam Price: | Approx. $200 USD |
| Exam Format: | Multiple-choice |
| Available Languages: | English |
| Real Exam Qty: | 60 - 100 |
| Recommended Training: | IBM Training Courses IBM Tealeaf Official Documentation |
| Exam Registration: | IBM Certification Prometric |
| Sample Questions: | IBM C8010-474 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | No formal prerequisites; Tealeaf product knowledge and experience recommended |
| Official Syllabus URL: | http://www-03.ibm.com/certify/tests/ovrC8010-474.shtml (retired) |
IBM C8010-474 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM Tealeaf Privacy Rules | 6% | - Privacy attribute configuration - Sensitive data protection - ReqSet indexing and filtering |
| Topic 2: IBM Tealeaf Dimensions | 12% | - Dimension value recording - Dimension definition and mapping - Application to events and reports |
| Topic 3: IBM Tealeaf Event Configuration | 28% | - Event evaluation and tracking - Session and hit-level events - Hit attributes and event rules |
| Topic 4: IBM Tealeaf Fundamentals | 12% | - Data capture and processing - Portal navigation and user interface - Architecture and components |
| Topic 5: IBM Tealeaf Reports | 16% | - Top movers and trend analysis - Event reports and ratio reports - Custom report creation |
| Topic 6: IBM Tealeaf Scorecards and Dashboards | 16% | - Dashboard design and deployment - KPI and business scorecards - Metric configuration |
| Topic 7: IBM Tealeaf Alerts | 10% | - Threshold and notification setup - Canister and portal alerts |
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