IBM C9560-505 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C9560-505
Exam Name/Title: IBM SmartCloud Control Desk V7.5.1 IT Asset Management Implementation
Certification Provider: IBM
Corresponding Certification: IBM Certified Deployment Professional

Exam Questions: 138
Updated On: Jun 03, 2026

Question #41

Which application can be used to create a Service Request?

A. Deployed Assets

B. Actual Configuration Items

C. Workflow Administration

D. Assets

Discussion 0

Correct Answer: C Vote an answer

Question #42

Which two default company type fields can be used when creating a company record? (Choose two)

A. Shipping

B. External

C. Internal

D. Retail

E. Courier

Discussion 0

Correct Answer: A,B Vote an answer

Question #43

Which assets display in the View Assets application?

A. the deployed assets assigned to a user or custodian

B. the assets which are used by workflows owned by a user or custodian

C. the assets that are assigned to a logged in user or custodian

D. all the assets in a given organization

Discussion 0

Correct Answer: D Vote an answer

Question #44

What are two attributes of Desktop Requisitions? (Choose two)

A. Order Unit

B. Line Type

C. Order Entry Type

D. Delivery Date

E. Tax Exempt

Discussion 0

Correct Answer: A,D Vote an answer

Question #45

Which statement is true regarding Quick Insert Dialog for Service Request functionality?

A. It provides the dialog on the Start Center to quickly create Service Requests with a Ticket Template.

B. It provides a configurable dialog with a limited list of Service Request fields.

C. It provides the option on the Start Center to quickly create Service Requests.

D. It provides a configurable set of automation rules based on which a Service Request is created automatically.

Discussion 0

Correct Answer: C Vote an answer

Question #46

A worker's skill level can be viewed in which two applications? (Choose two)

A. Qualifications

B. Person Groups

C. People

D. Crafts

E. Labor

Discussion 0

Correct Answer: C,E Vote an answer

Question #47

Which two tasks are performed in the Receiving application? (Choose two)

A. issue received items to the Incident application

B. issue received items to the Service Request application

C. return items to vendor

D. receive purchase order line items

E. receive purchase request line items

Discussion 0

Correct Answer: B,D Vote an answer

Question #48

Which two types of records can be associated with a calendar and shift? (Choose two)

A. Asset Templates

B. Items

C. Tools

D. Locations

E. Assets

Discussion 0

Correct Answer: D,E Vote an answer

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Question #49

What is an example of when deployed assets should be promoted?

A. Procurement is managed in another system. Integration Framework is used to synchronize the asset records between the two systems.

B. The asset management system is recently installed, and discovered data will be used to create a baseline of authorized asset records.

C. The procurement process in IBM SmartCloud Control Desk is used for purchasing, receiving, and invoicing. A new asset is created when receiving a purchase order shipment.

D. Spreadsheet files are used to maintain asset information until now and asset data will be imported in the files and create asset records.

Discussion 0

Correct Answer: C Vote an answer

Question #50

What is a restriction for returning assets to vendors?

A. An asset must be located in the same storeroom where it was received.

B. A service can be returned after received.

C. A direct issue item cannot be returned.

D. The inventory cost for the asset is greater than the cost of the line item being reversed.

Discussion 0

Correct Answer: D Vote an answer

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