IBM C9560-652 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C9560-652
Exam Name/Title: IBM SmartCloud Control Desk V7.5 Fundamentals
Certification Provider: IBM
Corresponding Certification: IBM Certified Associate

Exam Questions: 100
Updated On: May 29, 2026

Question #41

In IBM SmartCloud Control Desk V7.5, workflow inbox assignments and workflow notifications are always made to who?

A. People

B. Supervisors

C. Roles

D. Users

Discussion 0

Correct Answer: C Vote an answer

Question #42

When creating a migration package definition, what are two required attributes? (Choose two.)

A. Compiled Source

B. Type

C. Change Role

D. Migration Group

E. Processing Action

Discussion 0

Correct Answer: B,E Vote an answer

Question #43

Which format is used to import and export workflow processes in IBM SmartCloud Control Desk V7.5?

A. Java

B. VBS

C. XML

D. XSL

Discussion 0

Correct Answer: C Vote an answer

Question #44

What are three types of IBM SmartCloud Control Desk offerings? (Choose three.)

A. Service Request

B. Service Catalog

C. Descriptive

D. Action

E. Work Request

F. Work Order

Discussion 0

Correct Answer: A,C,D Vote an answer

Question #45

Most loggers are inactive by default and set to which mode level?

A. WARN

B. DEBUG

C. ERROR

D. DEFAULT

Discussion 0

Correct Answer: C Vote an answer

Question #46

The communication template can be configured for multiple recipients. What are three types of objects allowed as recipients? (Choose three.)

A. Ticket Owners

B. UserID

C. Person Groups

D. E-mail Address

E. Roles

F. Security Groups

Discussion 0

Correct Answer: C,D,E Vote an answer

Question #47

For easy maintenance, a customer needs to capture individual hourly log files on a daily basis. What setting(s) need to be configured?

A. In the System Properties application, select Action > Manage Appenders, schedule to run every 24 hours, fill in File Name, and File Size.

B. In the Logging application, select Action > Manage Appenders, select Polling, fill in File Name, File Size, and Backup Index to 24.

C. In the Logging application, select Action> Manage Appenders, add a new row, fill in File Name, File Size, and Index.

D. In the System Properties application, select Action > Manage Logging, add a new row, fill in File Name, File Size, and Index.

Discussion 0

Correct Answer: B Vote an answer

Question #48

What can be configured by an administrator in the Self Service Center application?

A. The fonts for the Self Service Center application.

B. The background color of the shopping cart.

C. The items included in the navigator and the order in which they are displayed.

D. The colors and thresholds limits for the monitor gauges.

Discussion 0

Correct Answer: C Vote an answer

Question #49

Which three applications have functionality to perform a global search? (Choose three.)

A. Catalog

B. Incident

C. Change

D. Solution

E. Problem

F. Configuration Items

Discussion 0

Correct Answer: B,D,E Vote an answer

Question #50

Which two statements are true about workflow process enablement in IBM SmartCloud Control Desk V7.5? (Choose two.)

A. Enabling a process does not involve validating the structure of the process.

B. Workflow processes are run at the next database restart.

C. After a process record is enabled and activated, the record is locked and it is ready for use.

D. Workflow processes are automatically assigned to the default user.

E. Workflow process records are in a draft or a development stage until the record is enabled.

Discussion 0

Correct Answer: C,E Vote an answer

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