IBM C9560-659 Exam Details & Actual Exam Questions
- Exam Code/Number: C9560-659
- Exam Name/Title: Fundamentals of Applying IBM SmartCloud Control Desk V1
- Certification Provider: IBM
- Corresponding Certification: IBM Certified Solution Advisor
- Exam Questions: 105
- Updated On: Oct,27 2026
- Certification Level: Solution Advisor
IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 Exam Questions
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(65 Up Votes)IBM C9560-659 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Fundamentals of Applying IBM SmartCloud Control Desk V1 |
| Exam Number: | C2010-659 (retired, replaced by C9560-659) |
| Real Exam Qty: | 60 - 70 |
| Related Certifications: | IBM Certified Deployment Professional - SmartCloud Control Desk |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple Response, Scenario-based, Multiple Choice |
| Available Languages: | English |
| Passing Score: | 63% - 70% |
| Exam Price: | Approx. $200 USD |
| Exam Duration: | 90 minutes |
| Recommended Training: | IBM Knowledge Center - SmartCloud Control Desk IBM SmartCloud Control Desk Fundamentals Course |
| Exam Registration: | IBM Professional Certification Pearson VUE Registration |
| Sample Questions: | IBM C9560-659 Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of ITIL and service management concepts |
| Official Syllabus URL: | https://www-03.ibm.com/certify/exam.html?id=C9560-659 |
IBM C9560-659 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Drivers | 20% | - Identify business challenges and requirements - Recognize benefits of SmartCloud Control Desk - Understand ITIL service management processes |
| Architecting the Solution | 45% | - Plan change and release management - Customization and basic administration - Design service request management - Define service level management - Configure asset and configuration management |
| Current Architecture and Environment | 35% | - Assess existing infrastructure and systems - Evaluate deployment constraints - Analyze integration points and dependencies |
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