IBM P8010-004 Exam Details & Actual Exam Questions

  • Exam Code/Number: P8010-004
  • Exam Name/Title: IBM Commerce Solutions Order Mgmt Technical Mastery Test v1
  • Certification Provider: IBM
  • Corresponding Certification: IBM Mastery
  • Exam Questions: 30
  • Updated On: Sep,04 2026
  • Certification Level: Mastery

IBM Commerce Solutions Order Mgmt Technical Mastery Test v1 Exam Questions

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IBM P8010-004 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Commerce Solutions Order Mgmt Technical Mastery Test v1
Exam Number:000-N04 (replaced by P8010-004)
Exam Duration:90 minutes
Passing Score:70%
Exam Format:Multiple-choice, Multiple-response
Available Languages:English
Related Certifications:IBM Commerce Solutions
Real Exam Qty:30 - 40
Certificate Validity Period:3 years
Exam Price:USD 200 - 300 (varies by region)
Recommended Training:IBM Official Mastery Test Preparation
IBM Commerce Solutions Order Management Training
Exam Registration:IBM Certification Portal
Pearson VUE
Sample Questions:IBM P8010-004 Sample Questions
Exam Way:Proctored online or onsite at authorized testing centers
Pre Condition:No formal prerequisites; recommended basic knowledge of IBM Commerce and order management concepts
Official Syllabus URL:https://www-03.ibm.com/certify/mastery.html?id=P8010-004

IBM P8010-004 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Reverse Logistics25%- Product recall and disposition
- Return authorization process
- Refund and exchange processing
- Reverse fulfillment workflow
Topic 2: Delivery and Services Scheduling35%- Fulfillment options and execution
- Service appointment scheduling
- Shipment planning and routing
- Tracking and delivery confirmation
Topic 3: Order Management40%- Order modification and cancellation
- Order creation and processing
- Inventory and availability management
- Pricing, taxation, and promotions


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