ISEB ITILF2011 Actual Free Exam Questions & Community Discussion
Which of the following statements MOST correctly identifies the scope of design coordination activities?
Correct Answer: A
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Which process is responsible for sourcing and delivering components of requested standard services?
Correct Answer: B
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Which of the following is the CORRECT definition of a Release Unit?
Correct Answer: C
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Which of the following statements about service asset and configuration management is/are CORRECT?
1.A configuration item (CI) can exits as part of any numbers other CIs at the same time
2.Choosing which CIs to record will depend on the level of control an organization wishes to exert.
1.A configuration item (CI) can exits as part of any numbers other CIs at the same time
2.Choosing which CIs to record will depend on the level of control an organization wishes to exert.
Correct Answer: A
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Event management, problem management, access management and request fulfillment are part of which stage of the service lifecycle?
Correct Answer: A
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Which of the following statements BEST describes the aims of release and deployment management?
Correct Answer: B
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Which of the following is the BEST definition of an Incident?
Correct Answer: A
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