ISM LEAD Actual Free Exam Questions & Community Discussion

A training program for supply management staff has yielded positive results in several key areas, including enhanced supplier collaboration, lower inventory carrying costs, and better response to changes in forecast demands. The supply manager believes elements of such training could make cross-functional teams more effective if representatives from other departments were involved. This would require approval from top management. Which of the following is MOST likely to help the supply manager gain top management's support?

RST, Inc. has the following mission statement:
"RST seeks to provide the optimum combination of value pricing and consistent quality for its customers through innovative production processes.
Which of the following elements of RST's supply management department's strategic plan will BEST support this mission statement?

A firm's human resources (HR) department would like to expand a successful training program but does not have funding to do so. The firm's supply manager believes that strategic sourcing of other HR spend categories can reduce costs to provide funding for the training program. Which of the following influencing tactics should the supply manager use FIRST in order to convince HR to employ strategic sourcing?

A supply manager is scheduled to make a presentation at an upcoming management conference. The supply manager wants to present supply management as a key team member and an important contributor. Which of the following is the BEST approach for the supply manager to take in order to get a favorable reception?

Which of the following is an example of an organization mission statement?

A supply manager is looking to engage internal stakeholders. The supply manager contacts the digital marketing team to understand what projects they are working on and where procurement can add value. The digital marketing team has not dealt with procurement in the past and does not understand what support supply management can provide. Which of the following is the NEXT step supply management should take?

A supply manager meets with a group of external auditors presenting a draft of their report on the supply management function. Which of these findings should be of GREATEST concern to the supply manager?

A service manager is reviewing the operational risk of communicating with field engineers on site. The reliability of each component is as follows:
Engineers' cellular phone reliability: 85%
Cellular network reliability: 97%
Service manager's cellular phone reliability: 85%
What is the reliability of the communications?

A supervisor in a chemical plant is distressed to find sexually-themed cartoons and photos displayed around employee workstations. However, no complaints have actually been filed by any employees. Given this situation, which of the following is the BEST course of action for the supervisor to take?

Which of the following factors influencing department effectiveness are MOST directly under supply management's control?