ISQI CPUX-F Actual Free Exam Questions & Community Discussion

Exam Code/Number: CPUX-F
Exam Name/Title: UXQB Certified Professional for Usability and User Experience - Foundation Level
Certification Provider: ISQI
Corresponding Certification: UXQB Certification

Exam Questions: 99
Updated On: Jul 09, 2026

Question #31

Sandra and her team have created a web-based office suite. Tanya and her team have usability tested the office suite.
Which two of Tanya's usability findings below relate to the dialogue principle, "Error tolerance"?

A. Certain characteristics of the user interface can be adjusted by the user, for example, colour, text size, and contrast

B. Most error messages are not constructive

C. Test participants had problems locating the search function because the icon is unobtrusive and hidden

D. Test participants liked the fact that "undo" is available

E. The icons used in the office suite are easily understood by users

F. Help is written in a small font that is difficult to read for people whose eyesight is not perfect

Discussion 0

Correct Answer: B,F Vote an answer

Question #32

Which three of the following are dialogue principles?

A. Suitability for usability

B. Suitability for the task

C. Conformity with user expectations

D. Suitability for learning

E. Accessibility

F. Suitability for engagement

Discussion 0

Correct Answer: B,C,D Vote an answer

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Question #33

Which one of the following statements best describes the purpose of a focus group?

A. To gather ideas for personas and scenarios

B. To gather contextual information relating to user needs without interfering with users' work

C. To gather focused information from a group of users in a usability test session

D. To discuss a set of questions on specific topics

E. To evaluate an interactive system

F. To collect contextual information relating to user needs by talking to users with particular focus on a user group

Discussion 0

Correct Answer: D Vote an answer

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Question #34

Pick which are subtasks:

A. Cancel a car rental reservation

B. Register on a car rental website

C. Enter the password

D. Log in to a car rental website

E. Book a flight

F. Rent a car

Discussion 0

Correct Answer: A,B Vote an answer

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Question #35

You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

A. Technical terms like CDW, Collision Damage Waiver, are explained well

B. 1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

C. The rental prices are too high

D. found it difficult to determine the total costs of a rental

E. A 'Cancel reservation' button is missing on the home page

F. The animated ads on the right-hand side of the home page annoyed and distracted me

Discussion 0

Correct Answer: C Vote an answer

Question #36

Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.

Discussion 0

Correct Answer:

1. focus groups

Question #37

8. Gerry works in a bank. One of his responsibilities is to check the amount of cash in the cash machine and reload it to the required level. He does this each morning and on Friday afternoons, in preparation for the weekend. Which one of the following best describes Gerry?

A. A user of the cash machine who is not a stakeholder

B. An indirect user of the cash machine

C. A secondary user of the cash machine

D. A primary user of the cash machine

E. Not a user of the cash machine since he does not withdraw money

F. A stakeholder in the cash machine who is not a user

Discussion 0

Correct Answer: E Vote an answer

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Question #38

Which one of the following statements is INCORRECT?

A. Usability evaluation is a key element in an iterative humancentred design process

B. Usability evaluation is most important during the phase "Analysis: understand and specify the context of use" *

C. Usability evaluation is always required in human-centred design

D. Usability evaluations should be conducted as early as possible, because problems that are discovered early are cheaper to correct than problems that are detected late in the development

E. Usability evaluation continues until the user requirements are met

F. Paper prototypes are suitable for usability evaluation

Discussion 0

Correct Answer: B Vote an answer

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Question #39

Which one of the following methods is most useful in helping to develop the navigation structure of a new website?

A. Contextual interview

B. Heuristic evaluation of a high-fidelity prototype

C. Storyboard

D. Focus group

E. Heuristic evaluation of a low-fidelity prototype

F. Card sorting

Discussion 0

Correct Answer: B,D Vote an answer

Question #40

Which two of the following statements are valid user requirements for a car rental website (as opposed to organisational requirements and market requirements)?

A. At least 80% of 25 users who use the website for the first time must be able to rent a car within 10 minutes

B. The website must have a help system

C. Users must be able to cancel a reservation

D. The website must be at least as usable as those of the two main competitors

E. The company logo must appear in the top left-hand corner of each web page

F. The colour scheme of the website must reflect the standard colours of the company

Discussion 0

Correct Answer: A,C Vote an answer

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