Microsoft MB-200 Actual Free Exam Questions & Community Discussion
You are a Dynamics 365 administrator.
You create a new app.
You need to create the site map for the app.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You create a new app.
You need to create the site map for the app.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Correct Answer:

You are a Dynamics 365 for Customer Service administrator. Sales team members record leads in a Microsoft Excel workbook after conferences.
The system must prevent the addition of duplicate leads from the workbooks.
Sales team members must be able to manually create a duplicate lead record.
You need to configure duplicate detection settings.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
The system must prevent the addition of duplicate leads from the workbooks.
Sales team members must be able to manually create a duplicate lead record.
You need to configure duplicate detection settings.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,E
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You manage Dynamics 365 for Customer Service Development. Test, and Production instances. You use an unmanaged solution to develop customization and deploy the customization to a Production instance.
Several deployed customization do not meet legal standards. You delete the unmanaged solution and the customization remain.
You need to remove the customization.
What should you do?
Several deployed customization do not meet legal standards. You delete the unmanaged solution and the customization remain.
You need to remove the customization.
What should you do?
Correct Answer: B
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You need to simplify the registration process for repeat guests.
Which entity component should you use?
Which entity component should you use?
Correct Answer: D
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You are a Dynamics 365 for Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional; storage.
The company does not have any Office 365 application integrations enabled.
You need to recommend a storage that keeps storage costs low.
Solution: Enable oneDrive for Business.
Does the solution meet the goal?
The company does not have any Office 365 application integrations enabled.
You need to recommend a storage that keeps storage costs low.
Solution: Enable oneDrive for Business.
Does the solution meet the goal?
Correct Answer: A
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You ate a Dynamics 365 for Customer Service administrator for a help desk.
Help desk representatives need to send emails lo all contacts that are associated with cases. The emails must provide the status for the case, use similar formatting, and include the following information:
* contact name
* case number
* case title
* case status
* representative name
You need to create an email template for the system.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Help desk representatives need to send emails lo all contacts that are associated with cases. The emails must provide the status for the case, use similar formatting, and include the following information:
* contact name
* case number
* case title
* case status
* representative name
You need to create an email template for the system.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Correct Answer:

1 - Create an email template for the case.
2 - Add data values from the Case entity.
3 - Add data values under the Contact entity related to the account.
4 - Save the template.
You are a Dynamics 365 for Customer Service administrator.
Users report performance issues with Dynamics 365.
You need to diagnose the performance issues. You run Dynamics 365 Diagnostics.
What should you review?
Users report performance issues with Dynamics 365.
You need to diagnose the performance issues. You run Dynamics 365 Diagnostics.
What should you review?
Correct Answer: A
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You are a Dynamics 365 for Customer Service system administrator.
The sales team must be able to take photos and record audio notes for use in Dynamics 365.
You need to integrate Dynamics 365 with Microsoft OneNote.
What should you do first?
The sales team must be able to take photos and record audio notes for use in Dynamics 365.
You need to integrate Dynamics 365 with Microsoft OneNote.
What should you do first?
Correct Answer: A
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