Microsoft MB-220 Exam Details & Actual Exam Questions

  • Exam Code/Number: MB-220
  • Exam Name/Title: Microsoft Dynamics 365 Marketing Functional Consultant
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Dynamics 365
  • Exam Questions: 250
  • Updated On: Jul,24 2026
  • Certification Level: Associate

Microsoft Dynamics 365 Marketing Functional Consultant Exam Questions

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Microsoft MB-220 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Marketing Functional Consultant
Exam Number:MB-220
Related Certifications:Microsoft Certified: Power Platform Functional Consultant Associate
Passing Score:700/1000
Exam Price:$165 USD
Exam Duration:120 minutes
Available Languages:English, Spanish, German, French, Portuguese (Brazil), Italian, Japanese, Chinese (Simplified)
Certificate Validity Period:2 years
Real Exam Qty:40-60
Exam Format:Multiple choice, Multiple response, Case study, Scenario-based
Recommended Training:Microsoft Learn Learning Paths
Exam Registration:Pearson VUE
Microsoft Learn Registration
Sample Questions:Microsoft MB-220 Sample Questions
Exam Way:Online proctored or onsite at authorized test centers
Pre Condition:Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/

Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Manage customer journeys20-25%- Test, publish, and monitor journeys
- Implement automation and branching logic
- Design and implement journeys
Manage marketing channels25-30%- Manage text messages and push notifications
- Design and publish marketing pages and forms
- Create and manage marketing emails
Analyze insights and reports10-15%- Measure campaign performance
- Create and interpret reports and dashboards
Configure Dynamics 365 Customer Insights – Journeys10-15%- Configure application settings
- Configure forms, pages, and templates
- Configure integration with other services
Manage events and webinars10-15%- Integrate with webinar platforms
- Manage registrations and attendance
- Plan and configure events
Manage segments and preferences15-20%- Manage consent and compliance
- Manage subscription centers and preferences
- Create and manage segments
Manage leads, contacts, and accounts1-5%- Implement lead scoring and qualification
- Create and manage records


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