Microsoft MB-220 Actual Free Exam Questions & Community Discussion

  • Exam Code/Number: MB-220
  • Exam Name/Title: Microsoft Dynamics 365 Marketing Functional Consultant
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Dynamics 365
  • Exam Questions: 250
  • Updated On: Jul 18, 2026
Your marketing department created a recurring outbound customer journey so the contacts are reprocessed at regular intervals during the active period. The marketing manager indicates that the customer journey with a future end date has been in a Stopped state.
The marketing manager wants to enable the contacts to continue being reprocessed in the journey.
What should you do?
Correct Answer: A Vote an answer
You are a marketing professional.
You have created a marketing form and want content items to automatically fill in for the customer.
What is a valid form for prefill?
Correct Answer: D Vote an answer
Explanation: Only visible for EduDump members. You can sign-up / login (it's free).
Your company wants to use the email functionality in Dynamics 365 Customer Insights - Journeys.
You need to send out a marketing email to a published customer segment, but you do not want to create a complete journey.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

Explanation:

You are a marketing professional who is conducting training for a group of marketing trainees.
You are training on marketing forms and explaining the type of forms in Dynamics 365 Marketing.
Which form type applies to each data collection purpose? To answer, drag the appropriate form type to the correct data collection purpose. Each form type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-forms
A new volunteer is joining the Buenos Aires event team as an onsite event coordinator.
You need to add this volunteer to the event team.
What do you do?
Correct Answer: D Vote an answer
You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call. Over 6,000 responses were received.
The sales manager wants to review individual responses to each question on a survey.
After selecting the survey name in the Report* section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,C Vote an answer
You are reviewing the communication around event registrations.
You need to resolve the issue at the event in Amsterdam where registered contacts received two different confirmation emails Which two actions must you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: C,D Vote an answer
To meet privacy and reporting standards, which three items does Litware require for segments? Each answer represents a complete solution.
Correct Answer: A,C,D Vote an answer
Explanation: Only visible for EduDump members. You can sign-up / login (it's free).
You are building a marketing email for your employer. Before you send the email, there are a number of things you must include in order to pass the Dynamics 365 Marketing error checker.
Which of these items are required and which are simply best practices? To answer, drag the appropriate answer source to the correct email element. Each answer may be used once, or more than once. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Graphical user interface, application Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/get-ready-email-marketing
https://docs.microsoft.com/en-us/dynamics365/marketing/create-marketing-email
You are the administrator for your company's Dynamics 365 for Marketing application. You are responsible for ensuring that the current constraints of your subscription are not exceeded.
You want to establish monitoring for the critical components that drive additional subscription costs.
Which three subscription limits can you monitor at Settings > Advanced Settings > Others > Quota Limits?
(Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,C,D Vote an answer
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