Nortel 920-344 Exam Details & Actual Exam Questions
- Exam Code/Number: 920-344
- Exam Name/Title: BCM50 Rls.3.0 and BCM200/400 Rls.4.0 Sales Engineering
- Certification Provider: Nortel
- Corresponding Certification: Nortel Other Certification
- Exam Questions: 62
- Updated On: Aug,16 2026
- Certification Level: Professional
Nortel BCM50 Rls.3.0 and BCM200/400 Rls.4.0 Sales Engineering Exam Questions
(34 Up Votes)Nortel 920-344 Exam Overview:
| Certification Vendor: | Nortel Networks (later Avaya legacy BCM portfolio) |
| Exam Name: | Nortel BCM50 Release 3.0 and BCM200/400 Release 4.0 Sales Engineering |
| Exam Number: | 920-344 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Nortel BCM Implementation Nortel BCM Administration |
| Available Languages: | English |
| Sample Questions: | Nortel 920-344 Sample Questions |
| Exam Way: | Proctored exam (historically delivered via Pearson VUE testing centers) |
| Pre Condition: | Recommended experience with Nortel BCM systems and basic telecommunications knowledge. |
Nortel 920-344 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Design and Sales Engineering | - Competitive positioning of BCM solutions - Solution sizing and platform selection - Customer requirement analysis |
| Topic 2: BCM Product Overview | - BCM50 Rls.3.0 architecture and components - BCM200/400 Rls.4.0 architecture and scalability - System positioning and use cases |
| Topic 3: Maintenance and Troubleshooting Overview | - System monitoring and diagnostics tools - Common system issues and resolution strategies |
| Topic 4: Installation and Configuration Considerations | - Basic network and telephony configuration concepts - Hardware deployment scenarios |
| Topic 5: Telephony and Unified Communications Features | - VoIP capabilities and protocols - PSTN integration and trunking options - Voicemail, auto-attendant, and call routing |
0
0
0
10