Oracle 1Z0-219 Exam Details & Actual Exam Questions
- Exam Code/Number: 1Z0-219
- Exam Name/Title: Siebel Customer Relationship Management (CRM) 8 Business Analyst
- Certification Provider: Oracle
- Corresponding Certification: OPN Certified Specialist
- Exam Questions: 74
- Updated On: Sep,22 2026
- Certification Level: Expert
Oracle Siebel Customer Relationship Management (CRM) 8 Business Analyst Exam Questions
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(53 Up Votes)Oracle 1Z0-219 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Siebel Customer Relationship Management (CRM) 8 Business Analyst |
| Exam Number: | 1Z0-219 |
| Exam Duration: | 120 minutes |
| Related Certifications: | OPN Certified Specialist |
| Real Exam Qty: | 70-74 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Passing Score: | 60% |
| Certificate Validity Period: | Lifetime (Retired) |
| Exam Price: | $245 USD |
| Recommended Training: | Siebel CRM 8 Business Analyst Training |
| Exam Registration: | Oracle University Pearson VUE |
| Sample Questions: | Oracle 1Z0-219 Sample Questions |
| Exam Way: | Retired; previously delivered via Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended 6+ months of Siebel CRM experience |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1Z0-219 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Siebel Application Fundamentals | 20% | - Siebel architecture and components - Navigating and logging into Siebel applications - User interface and navigation |
| Topic 2: Sales & Call Center Functionality | 25% | - Team management and access control - Managing opportunities and pipelines - Service requests and activities |
| Topic 3: Business Automation | 20% | - Assignment Manager - Workflow policies and processes - Task UI and automation options |
| Topic 4: Configuration & Security | 10% | - Responsibilities, views, and access control - Basic configuration concepts |
| Topic 5: Data Management & Logical Model | 25% | - Accounts, contacts, and products management - Creating, modifying, and deleting records - Siebel data model and relationships |
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