Oracle 1Z0-996 Exam Details & Actual Exam Questions
- Exam Code/Number: 1Z0-996
- Exam Name/Title: Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
- Certification Provider: Oracle
- Corresponding Certification: Oracle Utilities Customer Cloud
- Exam Questions: 70
- Updated On: Sep,16 2026
- Certification Level: Specialist
Oracle Utilities Customer Cloud Service 2019 Implementation Essentials Exam Questions
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Oracle 1Z0-996 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-996 |
| Exam Price: | USD 245 |
| Related Certifications: | Oracle Utilities Customer Cloud Service Implementation Specialist |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | Valid until retired; no fixed expiration |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 70 |
| Passing Score: | 68% |
| Available Languages: | English |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Pearson VUE Registration Oracle Education Exam Page |
| Sample Questions: | Oracle 1Z0-996 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; practical implementation experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996 |
Oracle 1Z0-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Usage and Usage Subscriptions | 15% | - Usage transactions and usage subscriptions - Configure and manage usage subscriptions - Usage calculation process |
| Topic 2: Financials, Billing and Payments | 15% | - Billing process, bill segments and rates - Manage financial transactions and adjustments - Payments, overpayments and payment distribution - Credit, collections and overdue processes |
| Topic 3: Fieldwork and Service Order Management | 15% | - Configure and manage service order workflows - Service Order orchestrator and child activities |
| Topic 4: Measurements, VEE and IMD Processing | 20% | - IMD statuses, exceptions and automatic retry - Validation, Estimation and Editing (VEE) rules and exceptions - Types of Initial Measurement Data (IMD) - Derived values and measurement processing |
| Topic 5: Customer Information Management | 15% | - Maintain and manage customer accounts and profiles |
| Topic 6: Devices, Measuring Components and Service Points | 20% | - Configure device types, measuring component types, and device configurations - Relationships between devices, measuring components, and service points - Concepts of measuring components, devices, and service points - Install events and lifecycle management |
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