Oracle 1z0-980 Exam Details & Actual Exam Questions
- Exam Code/Number: 1z0-980
- Exam Name/Title: Oracle Knowledge Management Cloud 2017 Implementation Essentials
- Certification Provider: Oracle
- Corresponding Certification: Oracle Service Cloud
- Exam Questions: 72
- Updated On: Sep,22 2026
- Certification Level: Specialist
Oracle Knowledge Management Cloud 2017 Implementation Essentials Exam Questions
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(47 Up Votes)Oracle 1z0-980 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Available Languages: | English |
| Exam Price: | USD 245 |
| Real Exam Qty: | 71-72 |
| Related Certifications: | Oracle Service Cloud 2017 Certified Implementation Specialist |
| Exam Duration: | 120 minutes |
| Passing Score: | 63% |
| Certificate Validity Period: | No expiration |
| Exam Format: | Multiple Choice |
| Recommended Training: | Oracle Service Cloud Learning Subscription |
| Exam Registration: | Oracle University Certification Portal Pearson VUE Oracle Exam Registration |
| Sample Questions: | Oracle 1z0-980 Sample Questions |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-980 |
Oracle 1z0-980 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Integration | 20% | - Integration with Oracle Cloud services - Connect Web Services for SOAP API |
| Topic 2: Service Cloud Knowledge Base Management | 35% | - Article relationships and versioning - Knowledge article creation and modification - Search functionality and article access |
| Topic 3: Service Cloud Products and Services Overview | 20% | |
| Topic 4: Analytics and Reporting | 25% | - Custom objects and fields - RightNow Object Query Language (ROQL) - Report classification and configuration |
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