Peoplecert ITIL-4-DITS Actual Free Exam Questions & Community Discussion

An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.
As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?

Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

An organization is reviewing its internal and external sources of finance to understand how much money is available from each source.
Which concept BEST explains the focus of this review?

An organization is achieving better results than its competitors by developing unique technical and organizational solutions. These solutions are kept confidential.
What is this an example of?

An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.
Which is the NST value proposition for the healthcare user market to include in the strategy?

An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?