SAP C-C4H410-21 Exam Details & Actual Exam Questions
- Exam Code/Number: C-C4H410-21
- Exam Name/Title: Certified Application Associate - SAP Sales Cloud 2111
- Certification Provider: SAP
- Corresponding Certification: SAP Certified Application Associate
- Exam Questions: 118
- Updated On: Jul,22 2026
- Certification Level: Associate
SAP Certified Application Associate - SAP Sales Cloud 2111 Exam Questions
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(25 Up Votes)SAP C-C4H410-21 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 2111 |
| Exam Number: | C_C4H410_21 |
| Exam Price: | $519 USD |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Related Certifications: | SAP Certified Application Associate - SAP Cloud for Customer |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | 5 years |
| Passing Score: | 63% |
| Recommended Training: | C4H410 - SAP Cloud for Customer 2111 SAP Learning Hub C4H440 - SAP Cloud for Customer Implementation |
| Exam Registration: | Pearson VUE Registration SAP Training & Certification Shop |
| Sample Questions: | SAP C-C4H410-21 Sample Questions |
| Exam Way: | Proctored online or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; basic knowledge of CRM concepts and sales processes recommended |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_21-sap-certified-application-associate-sap-sales-cloud-2111 |
SAP C-C4H410-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Personalization and Extensibility | <8% | - Custom business objects - Mashups and extensions - UI personalization |
| Topic 2: User Management and Notification Process | >12% | - Access control and permissions - User creation and roles - Notification configuration |
| Topic 3: Visit Planning and Execution | <8% | - Activity scheduling - Mobile sales features - Visit preparation and documentation |
| Topic 4: Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning activities - Project implementation phases - Scoping and configuration |
| Topic 5: Data Migration and Integration | >12% | - Data validation and transformation - Integration with SAP and non-SAP systems - Migration tools and templates |
| Topic 6: Lead and Opportunity Management | 8%-12% | - Lead qualification and conversion - Sales methodology configuration - Opportunity pipeline management |
| Topic 7: Sales Planning and Forecasting | <8% | - Forecasting models - Sales target planning - Performance tracking |
| Topic 8: Sales Contracts, Quotation and Sales Order Management | 8%-12% | - Sales contract configuration - Sales order lifecycle management - Quotation creation and processing |
| Topic 9: Master Data (Account, Contact, Product, and Pricing) | >12% | - Pricing procedures and conditions - Product master data setup - Account and contact management |
| Topic 10: Territory Management | <8% | - Territory optimization - Assignment rules - Territory hierarchy setup |
| Topic 11: Reporting | 8%-12% | - Interactive dashboards - Standard and custom reports - Integration with Microsoft Excel |
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