SAP C-TCRM20-71 Actual Free Exam Questions & Community Discussion

Exam Code/Number: C-TCRM20-71
Exam Name/Title: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1
Certification Provider: SAP
Corresponding Certification: SAP Application Associate

Exam Questions: 95
Updated On: May 29, 2026

Question #21

Which application can be integrated with SAP CRM to ensure that sales order items are delivered on time?(Choose two)

A. SAP Supply Chain Management

B. SAP ERP

C. SAP Product Lifecycle Management

D. SAP Supplier Relationship Management

Discussion 0

Correct Answer: A,B Vote an answer

Question #22

Through a marketing campaign call list, an agent made a call to a prospect, who expressed
interest.
Which transaction types can the agent use to capture the prospect's interest?(Choose two)

A. Lead

B. Activity

C. Quotation

D. Opportunity

Discussion 0

Correct Answer: A,B Vote an answer

Question #23

For marketing purposes, your customer plans to create target groups based on attributes hobbies, region, and sales volume.
Which data sources do you suggest to your customer for segmentation?(Choose three)

A. Business Warehouse InfoCubes (SAP BW Query)

B. Account fact sheet

C. Marketing attribute sets (from accounts)

D. Interactive Reports

E. InfoSets

Discussion 0

Correct Answer: A,C,E Vote an answer

Question #24

Your company runs SAP ERP and SAP CRM but does not utilize the SAP NetWeaver Portal or any other portal product.
What would you do if a SAP CRM user required access to the SAP ERP transaction "Display Bill of Material"?

A. Use the transaction launcher.

B. Implement Single Sign-On certificates.

C. Install the MapBox.

D. Start the Virtual Machine Container.

Discussion 0

Correct Answer: A Vote an answer

Question #25

Which of the following object types can you define in the CRM Middleware administration console?(Choose three)

A. Publications

B. Business objects

C. Customizing objects

D. Subscriptions

E. Sites

Discussion 0

Correct Answer: A,D,E Vote an answer

Question #26

Which of the following describes an accurate SAP CRM user interface strategy?(Choose three)

A. Business users use the CRM WebClient UI.

B. Administrators use the SAP GUI.

C. Advanced business users use the SAP GUI.

D. Administrators use the People-Centric UI.

E. Administrators use the CRM WebClient UI.

Discussion 0

Correct Answer: A,B,E Vote an answer

Question #27

Which of the following are possible sources in access sequences used in partner determination?(Choose two)

A. Target groups

B. Buying center

C. Preceding transactions

D. Business partner relationships

Discussion 0

Correct Answer: C,D Vote an answer

Question #28

Which functions are available when you use the Opportunity of Type "sales methodology" in the standard SAP CRM system?(Choose two)

A. Marketing campaign reference

B. Sales assistant

C. Assessment (questionnaire)

D. Offer management

Discussion 0

Correct Answer: B,C Vote an answer

Question #29

What does partner processing within SAP CRM determine?(Choose three)

A. The sources that the system accesses to search for involved partners

B. The internal and external partners that are involved in transactions

C. The users who are authorized to maintain different business transactions

D. The framework that is accessible for an Interaction Center agent

E. The partners that are mandatory within business transactions

Discussion 0

Correct Answer: A,B,E Vote an answer

Question #30

When setting up data transfer of Customizing objects from SAP ERP to SAP CRM, what do you need to consider?

A. Filtering is not possible. Manual deletion of unwanted data in CRM is required after the data transfer has completed.

B. Filtering is possible. Filter criteria defined in SAP CRM must be manually synchronized with SAP ERP.

C. Filtering is possible. Filter criteria defined in SAP ERP will be automatically synchronized with SAP CRM.

D. Filtering is possible. Filter criteria defined in SAP CRM will be automatically synchronized with SAP ERP.

Discussion 0

Correct Answer: D Vote an answer

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