SAP C_C4H450_21 Exam Details & Actual Exam Questions

  • Exam Code/Number: C_C4H450_21
  • Exam Name/Title: SAP Certified Integration Associate - SAP Sales and Service Cloud
  • Certification Provider: SAP
  • Corresponding Certification: SAP Certified Integration Associate
  • Exam Questions: 82
  • Updated On: Jul,28 2026
  • Certification Level: Associate

SAP Certified Integration Associate - SAP Sales and Service Cloud Exam Questions

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SAP C_C4H450_21 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Integration Associate - SAP Sales and Service Cloud
Exam Number:C_C4H450_21
Certificate Validity Period:2 years
Available Languages:English
Exam Duration:180 minutes
Real Exam Qty:80
Exam Price:USD 550 (varies by country/region)
Exam Format:Multiple Choice, Multiple Response
Related Certifications:SAP Certified Application Associate - SAP Sales Cloud
SAP Certified Application Associate - SAP Service Cloud
SAP Certified Development Associate - SAP Integration Suite
Passing Score:65%
Recommended Training:SAP Integration Suite Training
SAP Learning Journey - Integration with SAP Sales and Service Cloud
Exam Registration:SAP Certification Registration
Sample Questions:SAP C_C4H450_21 Sample Questions
Exam Way:Online proctored or test center-based exam
Pre Condition:Basic knowledge of SAP Sales Cloud, SAP Service Cloud, and integration concepts is recommended.
Official Syllabus URL:https://training.sap.com/certification

SAP C_C4H450_21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration Fundamentals- API and communication methods
  • 1. SOAP services overview
    • 2. OData and REST services
      - SAP integration architecture overview
      • 1. Cloud integration concepts
        • 2. SAP BTP Integration Suite basics
          Topic 2: SAP BTP Integration Suite- Monitoring and error handling
          • 1. Message monitoring
            • 2. Troubleshooting integration scenarios
              - Cloud Integration (CPI)
              • 1. Adapters and connectivity
                • 2. iFlow design and configuration
                  Topic 3: SAP Service Cloud Integration- Technical integration
                  • 1. API-based integration with backend systems
                    • 2. Event-based integration
                      - Service processes integration
                      • 1. Ticketing and case management integration
                        • 2. Customer interaction data flows
                          Topic 4: Security and Identity Management- Authentication mechanisms
                          • 1. OAuth 2.0 in SAP integrations
                            • 2. Basic authentication and certificates
                              Topic 5: SAP Sales Cloud Integration- Communication frameworks
                              • 1. Middleware integration patterns
                                • 2. APIs for SAP Sales Cloud
                                  - Data integration scenarios
                                  • 1. Master data replication
                                    • 2. Sales order integration flows


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