SAP C_C4HFSM_91 Exam Details & Actual Exam Questions

  • Exam Code/Number: C_C4HFSM_91
  • Exam Name/Title: SAP Certified Application Associate - SAP Field Service Management 19Q1
  • Certification Provider: SAP
  • Corresponding Certification: SAP Certified Application Associate
  • Exam Questions: 88
  • Updated On: Jul,25 2026
  • Certification Level: Associate

SAP Certified Application Associate - SAP Field Service Management 19Q1 Exam Questions

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SAP C_C4HFSM_91 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - SAP Field Service Management 19Q1
Exam Number:C_C4HFSM_91
Related Certifications:SAP Certified Application Associate - SAP Service Cloud
SAP Customer Experience Certifications
Available Languages:English
Certificate Validity Period:Certification valid for the respective SAP product release
Real Exam Qty:80
Exam Duration:180 minutes
Exam Price:USD 550
Passing Score:63%
Exam Format:Multiple Choice, Multiple Response, Scenario-Based Questions
Sample Questions:SAP C_C4HFSM_91 Sample Questions
Exam Way:SAP Certification Hub online proctored exam or authorized SAP testing center.
Pre Condition:No mandatory prerequisite certification. SAP recommends practical experience with SAP Field Service Management implementation and configuration.
Official Syllabus URL:https://training.sap.com/certification/c_c4hfsm_91-sap-certified-application-associate---sap-field-service-management-19q1-g/

SAP C_C4HFSM_91 Exam Syllabus Topics:

SectionWeightObjectives
Analytics and Reporting8% - 12%- Business Analytics
  • 1. Operational Reporting
  • 2. Performance Analysis
  • 3. KPIs and Metrics
  • 4. Dashboards
Customer Self-Service and Crowd Service< 8%- Customer Engagement
  • 1. Customer Communication
  • 2. Crowd Workforce Management
  • 3. Self-Service Portal
Administration and Configuration8% - 12%- System Administration
  • 1. Company Settings
  • 2. Permissions and Roles
  • 3. Security Configuration
  • 4. User Management
Smartforms and Reporting8% - 12%- Forms and Documentation
  • 1. Template Management
  • 2. Customer Sign-Off
  • 3. Reporting and Output Generation
  • 4. Smartform Design
Integration8% - 12%- System Connectivity
  • 1. API Usage
  • 2. SAP C/4HANA Integration
  • 3. SAP ERP Integration
  • 4. Data Synchronization
Master Data Management12% - 18%- Master Data Configuration
  • 1. Equipment and Installed Base
  • 2. Business Partners
  • 3. Data Import and Maintenance
  • 4. Organizational Structures
Business Rules and Automation8% - 12%- Automation Features
  • 1. Workflow Automation
  • 2. Notifications and Triggers
  • 3. Business Rules
Planning and Dispatching12% - 18%- Resource Planning
  • 1. Assignment Management
  • 2. Capacity Planning
  • 3. Skills and Availability Matching
  • 4. Scheduling and Dispatching
Mobile Field Service Execution12% - 18%- Mobile Application Usage
  • 1. Offline Capabilities
  • 2. Workflow Management
  • 3. Time and Material Recording
  • 4. Activity Execution


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