Salesforce Advanced-Cross-Channel Actual Free Exam Questions & Community Discussion

Exam Code/Number: Advanced-Cross-Channel
Exam Name/Title: Salesforce Advanced Cross Channel Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional

Exam Questions: 104
Updated On: Jun 03, 2026

Question #43

What is true about SMS keywords other than HELP and STOP?

A. keywords in child business unit can be shared between other child business units

B. keywords in parent or child business unit are available only in that business unit

C. keywords in parent business unit can be shared to any child business units

D. keywords in parent business unit are automatically available to all child business units

Discussion 0

Correct Answer: B Vote an answer

Question #44

What is the difference between an in-app message and an inbox message?

A. An inbox message shows only one time to the user, where-as an in-app message keeps getting shown until its expiry date.

B. An inbox message is plain text, whereas an in-app message can be populated by a CloudPage

C. An inbox message is sent to an inbox that ' s part of user ' s mobile app, and stays in the user ' s inbox for a specified time, whereas an in-app message displays to the user only one time.

D. An inbox message only works on iOS, but in-app messages work on both iOS and Android

Discussion 0

Correct Answer: C Vote an answer

Question #45

In social studio how many columns are used in a engage tab (max 30 tabs in a engage, no limit for columns in each tab) and each column contains max 50 accounts)

A. 15

B. 100

C. No limit

D. 50

Discussion 0

Correct Answer: C Vote an answer

Question #46

Can Social Studio ' s Sentiment Model be customized? 01m 05s

A. No, the sentiment is driven by Einstein calculations.

B. Yes, customization options are available in Admin

C. Yes, after you have loaded your Twitter certification number.

D. No, this is a managed service provided by only by Salesforce.

Discussion 0

Correct Answer: A Vote an answer

Question #47

What three statements are true regao1krc; Einstein Engagement Frequency (EEF)?
Choose 3 answers

A. EEF helps marketers determine the data number of emails to send to individual subscribers of an organization, reducing the unsubscribes that result from email fatigue.

B. EEF uses only commercial send data. Transactional sends are not considered in modeling.

C. EEF analyzes 360 days of historical data to determine the right frequency of communication.

D. EEF frequency analyzes 180 days of historical data to determine the right frequency of communication.

E. Salesforce trains each customer ' s model using only that customer ' s data.

Discussion 0

Correct Answer: A,C,E Vote an answer

Question #48

How should an administrator update the " Do Not Track attribute " value after it has initially been set?

A. Log a support case

B. Use an API Call

C. Respond to the email with the subject line ' Begin Tracking''

D. Overwrite a subscriber ' s DoNotTrack settings with an import

Discussion 0

Correct Answer: B Vote an answer

Question #49

Which three types of recommendations are supported by Einstein Web Recommendations?
Choose 3 answers

A. Product

B. Banner

C. Brower

D. Content

E. Operating System

Discussion 0

Correct Answer: A,B,D Vote an answer

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