Salesforce EX-Con-101 Actual Free Exam Questions & Community Discussion

Exam Code/Number: EX-Con-101
Exam Name/Title: Salesforce Certified Experience Cloud Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant

Exam Questions: 187
Updated On: Jun 02, 2026

Question #51

The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?

A. Keep existing topics and reassign articles to newly created topics.

B. Mark old topics as Inactive and assign articles to the new active topics.

C. Merge similar topics in Content Management.

D. Delete existing topics and assign articles to newly created topics.

Discussion 0

Correct Answer: C Vote an answer

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Question #52

Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?

A. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.

B. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account

C. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.

D. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parentaccount, and those in the partner manager role in the parent account.

Discussion 0

Correct Answer: C Vote an answer

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Question #53

Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?

A. Einstein Customer

B. Experience Tracker

C. Customer Insights

D. Community View

Discussion 0

Correct Answer: B Vote an answer

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Question #54

Cloud Kicks has noticed its new Experience Cloud site is taking a long time to load.
Which tool should the system administrator use to troubleshoot the problem?

A. Experience Cloud Performance Profiler

B. Salesforce Community Page Optimizer

C. Cloud Network Optimization Bolt

D. Lightning Page Maximizer

Discussion 0

Correct Answer: B Vote an answer

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Question #55

Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
Choose 3 answers

A. Give members Audience Targeting permissions within the Experience site.

B. Designer specific users as moderators so that they can closely monitor the size.

C. Allow members to flag posts comments files, and messages that are inappropriate or spam.

D. Track Flagging and moderation activity within the Experience site.

E. Allow members to remove other member from the Experience site if desired.

Discussion 0

Correct Answer: B,C,D Vote an answer

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Question #56

A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.
What are the two ways the consultant should associate the articles with topics?
Choose 2 answers

A. Select the appropriate topics on the Knowledge tab within Lightning Experience.

B. Allow guest users to tag displayed articles with relevant topics on a public page.

C. Manually add one or more topics to each article within Workspaces.

D. Establish automatic topic assignment of topics to specified data categories within WorkSpaces.

Discussion 0

Correct Answer: A,C Vote an answer

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Question #57

Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site.
CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?

A. Create a flow to convert the Contact to a Person Account.

B. Set the profile to the standard Person Account profile.

C. Leave the Account field blank.

D. Create a trigger on User to convert the Contact to a Person Account.

Discussion 0

Correct Answer: C Vote an answer

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Question #58

Universal Containers (UC) has hired UX designers to help improve brand recognition and has a new style guide it needs to implement to unify branding across all of its Experience sites.
What should UC do to accomplish this?

A. Reference a shared Bootstrap CSS file in all of the sites.

B. Create a custom template to apply to all Experience sites.

C. Create a custom theme toapply to all Experience sites.

D. Send the style guide to Experience managers to implement.

Discussion 0

Correct Answer: C Vote an answer

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Question #59

Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

A. Domain criteria are not available in sandbox or Developer Edition orgs.

B. Components in the template header and footer sections cannotbe assigned to an audience.

C. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.

D. Record Type criteria cannot be assigned to a component.

E. Up to 2,000 audiences can be created.

Discussion 0

Correct Answer: A,B,D Vote an answer

Question #60

Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the LegalDepartment audience.
Who will be able to see the Rich Content Editor component?

A. New York City audience members with the Legal Department sharing set

B. All New York City audience members.

C. Members that are part of both the New York City audience and the Legal Department audience

D. All Cloud Kicks Experience Cloud site members

Discussion 0

Correct Answer: C Vote an answer

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