Salesforce Health-Cloud-Accredited-Professional Actual Free Exam Questions & Community Discussion
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
Which group of people should a consultant work with to identify pain points and define project requirements?
Correct Answer: C
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Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation.
Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Correct Answer: D
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While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard.
Which underlying component should the consultant customize to achieve this?
Which underlying component should the consultant customize to achieve this?
Correct Answer: A
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When implementing Provider Search functionality, which two changes allow an external user to access search results?
Choose 2 answers
Choose 2 answers
Correct Answer: B,C
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A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.
How should a consultant conduct discovery to define a workflow for these call center users?
How should a consultant conduct discovery to define a workflow for these call center users?
Correct Answer: A
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An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are encrypted.
Which encryption solution supports the encryption of files in this scenario?
Which encryption solution supports the encryption of files in this scenario?
Correct Answer: B
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While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
What should be the first step in troubleshooting this issue?
Correct Answer: C
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What are three requirements for implementing patients or members in Health Cloud?
Choose 3 answers
Choose 3 answers
Correct Answer: A,B,D
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While setting up Advanced Therapy Management, a consultant wants to have patients associated to Care Programs during enrollment. They need to customize the Health Cloud enrollment process to match their customer ' s process.
What should the consultant clone to customize for the customer, while leveraging out- of-the-box Health Cloud functionality?
What should the consultant clone to customize for the customer, while leveraging out- of-the-box Health Cloud functionality?
Correct Answer: B
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