ServiceNow CTA Actual Free Exam Questions & Community Discussion

Exam Code/Number: CTA
Exam Name/Title: ServiceNow Certified Technical Architect (CTA)
Certification Provider: ServiceNow
Corresponding Certification: Certified Technical Architect

Exam Questions: 50
Updated On: Jun 01, 2026

Question #21

What should be included in the go-live planning to handle and manage potential risks?

A. A list of key performance metrics to track the performance.

B. A back-out plan and mitigation plan for unforeseen circumstances.

C. A detailed communication plan for all stakeholders.

D. A schedule for user training and support sessions.

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for EduDump members. You can sign-up / login (it's free).

Question #22

How are new classes of Configuration Items (CIs) and relationships created in the ServiceNow CMDB?

A. Using predefined templates

B. Importing data from external sources

C. Extending other classes

D. Using IntegrationHub ETL

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for EduDump members. You can sign-up / login (it's free).

Question #23

Under technical governance policies, what does environmental management in ServiceNow primarily define?

A. User access policies

B. Data ownership

C. Instance structure

D. Application customization

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for EduDump members. You can sign-up / login (it's free).

Question #24

What aspect of software is evaluated during non-functional testing?

A. The creation of records and setting field values.

B. Specific behaviors and outputs of the system.

C. Functional requirements outlined in the design document.

D. The way a system operates and meets user expectations.

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for EduDump members. You can sign-up / login (it's free).

Question #25

What action does the Identification and Reconciliation module perform to reduce duplicates in the CMDB?

A. Assigns unique identifiers to each CI

B. Uses identification rules to uniquely identify CIs

C. Merges duplicate records automatically

D. Validates data sources to ensure accuracy

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for EduDump members. You can sign-up / login (it's free).

Download Free ServiceNow CTA Demo

Simply submit your e-mail address below to get started with our free demo of your ServiceNow CTA exam.