TIA CCNT Actual Free Exam Questions & Community Discussion
A help desk wants an application to accept a call, send the call to a recording or a voice response unit, and connect the call to the first available technician. What is this application known as?
Correct Answer: B
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Which of the following is NOT an advantage of LMDS over wireline?
Correct Answer: C
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A school district needs to notify teachers of an emergency closing. Which CTI feature would be used?
Correct Answer: B
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The terminating switch sends a query to a database asking for a subscriber name using:
Correct Answer: A
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Which of the following transmits data in 53-octet cells?
Correct Answer: B
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In a call center, what is calling number ID (CLID) used for?
Correct Answer: A
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A workstation needs to communicate with servers running different network operating systems. Which of the following must be run on the workstation?
Correct Answer: A
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As an analog wavelength gets longer, the signal's Hertz will:
Correct Answer: B
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Using modified resistance design, 26 gauge cable is used to a distance of:
Correct Answer: C
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Which type of tool monitors data traffic and network performance under load?
Correct Answer: B
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