Avaya 6002 Exam Details & Actual Exam Questions
- Exam Code/Number: 6002
- Exam Name/Title: 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
- Certification Provider: Avaya
- Corresponding Certification: Avaya Implement and Support Credentials
- Exam Questions: 70
- Updated On: Sep,02 2026
- Certification Level: Specialist
Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam Questions
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(39 Up Votes)Avaya 6002 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002.1 / 6002-1 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Available Languages: | Japanese, English |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Price: | 125 USD |
| Real Exam Qty: | 69 |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | 2 years |
| Passing Score: | 68% - 71% |
| Recommended Training: | Implementing Avaya Aura Communication Manager R6.0 Avaya Aura CM Messaging R6.0 Implementation |
| Exam Registration: | Pearson VUE Avaya Exams Avaya Learning Center |
| Sample Questions: | Avaya 6002 Sample Questions |
| Exam Way: | Proctored exam: Online proctored or at Pearson VUE testing centers |
| Pre Condition: | No mandatory prerequisites; recommended prior knowledge of Avaya Aura CM architecture and implementation experience |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 6002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Troubleshooting | 10% | - System monitoring and health checks - Diagnostic tools and commands - Fault isolation and resolution - Backup, restore, and upgrades |
| Integration and Interoperability | 15% | - Third-party system connectivity - Avaya AES and Session Manager integration - SIP and H.323 protocol configuration - Network and security configuration |
| Installation and Initial Configuration | 25% | - CM 6.0 software installation and licensing - Hardware and virtual templates configuration - CM Messaging R6.0 setup and integration - System platform and server deployment |
| Communication Manager Administration | 30% | - Stations, extensions, and endpoint configuration - Survivable remote and redundancy configuration - System parameters and SAT interface - Trunks, signaling, and gateway setup |
| CM Messaging Configuration | 20% | - Messaging feature administration - Call answering and routing rules - Integration with Communication Manager - Voice mailbox and user profile setup |
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